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United Services Automobile Association [USAA] / auto insurance

My brand new car was damaged by an insured of USAA 6/1/16. I have been trying to settle my diminished value claim but I keep getting stone walled by the adjuster. So I have requested contact with the CEO. Of course the adjuster is stone walling me on this as well. Time is running out. Knowing no lawyer would take a diminished value claim as there is no money in it for a lawyer usaa is dragging their feet on it. What recourse does a claimant have against a big company like this?

  • Updated by MicheleH, May 30, 2018

    I have two appraisals for within $500 difference yet USAA wants to offer me thousands below the appraisals

Mi
May 30, 2018

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