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United Health Care / reimburstment claims go into black hole

1 TX, United States Review updated:

It is useless to call the 1-800 number because all they do is resubmit your claim and don't know why it got kicked back. It is hit or miss. It seems they ignore submissions or deny them until you submit them several times and call them but they can't answer simple questions like why it got kicked back or not processed. I choose this Insurance because of the reviews i read but i am switching to CIGNA because of these horrible experiences.

Jh
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Comments

  • Ke
      8th of Jan, 2012

    I have been trying to be reimbursed for out of pocket exspense for a doctor who would not file the claims, and told me that I would have to file the claims myself. Now is 800.00 dollars is due for the total appointments with is doctor. I have submitted claims to a Medicare complete insurance 5 times, and every time I would call, they would want the same information five times now. If I had known that the insurance company would treat members with some appreciation, I would have run far far away.

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