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Union Telecom Usa / unable to reach customer services

1 VA, United States Review updated:
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Union telecom usa is a big cheater. Their telemarketers keep calling you till you sign up. They also boast of the lowest calling rates to india. When they called me, they boasted of the lowest calling rates - 3.9 c per min for india. They also promised free 100 minutes per month for the first three months. When I asked about rounding, they said its 1 min rounding. Hearing all this, I signed up. However, later I found that they have 3 mins rounding and also they are charging lot of taxes.
I tried to reach their customer service but have not been able to reach them despite multiple efforts. Their online chat agents are always offline. If you try to register a complaint, you will get an error in spanish. Since I do not know spanish, I can't understand what the error is, but I have not been able to register a complaint at all.
They have also charged me $40 as refundable security deposit which I am not sure whether I will get back now or not.
I would recommend to stay away from union telecom. Dont ever try this.

Sk
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Comments

  • Su
      16th of Mar, 2009
    0 Votes

    Please visit www.bbb.org and file your complaint .that's better buisness bureau .i have filed there.

  • Sh
      13th of May, 2009
    0 Votes

    Union telecom Custome services reps ...do not have good ENGLISH
    Sales rep told me durong sin up thta when you cancel the services your security deposit will back with in 48 hours, today i called for cancellation and the SCR said it will take 40 days to return security deposit which is 39.99 .Rediculous... Union Telecom is the GREATE SLAMMER.
    GREAT CHEATER

  • Ch
      22nd of Jul, 2009
    0 Votes

    uniontelecomusa is a big big cheater - never trust this company - people should sue them
    Chris

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