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Ulta / return

Girl insisted she couldn't find the returned item in my purchase history and didn't bother to look into the matter further. Gave me $7 store credit for a $34 Murad face wash. Did not give me the option to keep the original product, which was still sealed and obviously unused. How does a $34 item which never goes on sale suddenly $7? And why couldn't she find the product in my purchase history?

Tr
Nov 25, 2017

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