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Uggaustralia.com / horribly poor customer service

1 London England Greater London, United Kingdom

I would never have purchased anything from this company ever again! I wish I knew how horribly they treat their customers before ordering. I purchased a pair of shoes with two day shipping. Later received a confirmation email, but there was nothing about two day shipping. I called the company and waited for 2 hours on the phone and then finally hung up because you cannot reach them. I gave up and tried their chat and was disconnected. Three weeks later I finally received an email! The response said I should look around my neighbors houses for my package. I asked about 2 day shipping and they replied that 2 day shipping was never applied to my order. I waited too long and still received nothing!

Na
Jan 6, 2016

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