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Twoo.com / unauthorised debit from credit card

United States

My credit card has been billed for the subscription renewal of twoo (mail id. - [protected]@yahoo.com )
I have neither subscribed to this or authorised payment for this app.
Please immediately refund the entire amount being deducted every week since Nov 2016. I have not even used this app / subscription. Why am I being charged. Please refund immediately amount deducted every week since Nov 2016.

  • Twoo.com Customer Care's Response, Sep 20, 2017

    Hi,
    We're very sorry for this situation, but there's no account coupled with your e-mail address: [protected]@yahoo.com. Could you send us the e-mail address linked to your account on Twoo? You can also use it to contact us at [protected]@twoo.com. Then we will be able to look into this issue and find a solution.

    Thank you for your cooperation!

    Regards,
    Maciej
    Team Twoo

La
Sep 19, 2017

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