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Tripsta / flight cancellation

1 Not SureNot Sure, United Kingdom Review updated:
Contact information:

We have two seats booked to fly from Edinburgh to Brussels on 27th march. Tripsta ticket number F52001277
Due to the problems at Brussels airport this week KLM flight KL1731 has been cancelled according to the KLM website.
I have called and waited for Tripsta customer service for over twenty minutes before getting through to someone then they cannot tell me what is happening with the flight. They have also not responded to my e-mails today requesting simply a call back to my mobile.
I know the flight from Amsterdam to Brussels is cancelled and they appear to be dragging their heels even to call me.
Very upset at this poor customer service.
Regards
Simon McLaughlin
[protected]

Si
Mar 26, 2016
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Comments

  • Si
      26th of Mar, 2016
    0 Votes

    Not sure what you want here, its fairly obvious I am complaining, my attitude towards the complaint is ????

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