Toyota of Hollywood / bad service
Good evening Mr(s):
More than be complainted, I just need help with, thats a reason of this.
After of to take chosen to buy a car of the firm Toyota and recommend my family, friends and acquaintances to choose the same by considering them cars of comfort, with low consumption of fuel, easy of drive, and confident in receiving a service to the height of its promocion of marketing.
All this concept change when one year before change me of direccion, and even paying my monthly payments with the new one direccion, they continus sending the correspondence to the previous one, causing that receive my mail out of date. One month ago my car begin to leak in great quantity under the cabin in the left side, I went me to request the service to fix my car, but the answer was that tapeworm a single I gave just only one day: Wednesday between 9:00am and 12:00am, for what i request permission in my work and gave to carry the car to repair, leave it in the Dealer until8.53am to 3:45pm went it to collect, after take delivered (supposedly fixed this defect)inside the car find the cabin backslider, call to whom me attended in service and the same one affably person put the cabin with his hands making presion, then upon arriving at my house and check the car, the carpet was completely full of water and it did not they change or they dried, all this happened the day:8/6/2008.
Today surrendly my carr got the same problem again and i shy to go at the same place to recive the same service again.Dont know if can find any person who give me a correct answer and solucion to my problem with the car.
I only hope that somebady give me orientation about find a solution, and maybe the Dealer could contract more AC tecnichians for a best service or find other alternative, be more carefully in the future.
Thanks in advance and have good evening.
North Miami Beach.
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