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TopBuy.com.au / Product not received.

1 5 Burrows Road South, St Peters, NSW 2044Perth, Western Australia, Australia Review updated:
Contact information:
Phone: 0285685270

I have made a purchase for a camera lens which costed me $750 AUD. To be fair, I have made the purchase on 11/12/10. However, it states on the website that I will receive the product within 2-7 working days. I am getting very anxious recently reading reviews of the company being a fraud. I have not receive my item and to this day no update to the status of my item. I have tried contacting them on the number displayed on the website: [protected], however it never gets through. No dialling tone. Constantly says :user busy". I also sent an email to customer service and have not receive a reply since then although it has been stated that replies will take a maximum of 24 hours. I am worried. How do I get a refund if I do not receive my item? It has been charged on my credit card through Pay-Pal.

Regards,
Melanie

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Comments

  • It
      31st of Jan, 2011
    0 Votes

    Did this turn up? 5 days postage at christmas would've been very very quick anyway!

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