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Tomtop Group / customer service /products

Purchase RC powerboat it arrived relatively quick, that's the good bit ! It is defective, you contacted you (so-called )customer service 3days later I get a standard reply, not at all related to my query, I contacted them again another couple days a reply, can I send video fit not working (maybe I was lying ) another couple of days a reply !! (We can't view it )
Repost on You Tube, more days pass, then a promise of a reply within 72hrs
5 days later a reply asking me to check battery connections and to test the batteries

Gr
Nov 23, 2017

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