[Resolved] TigerDirect Business / the worst service ever
They canceled my order without notifying me. I didn't even know and just waited for them to ship it. Thank god I called and asked. All of a sudden they call customers and ask to verify orders and they couldn't reach me, so that was the reason why they canceled it. Ok, but why you didn't write about it on your website? Usually, no one calls and you simply place your order and wait for it to arrive. If you warned me, I would surely be ready to confirm it via phone.
But however, I didn't see any income calls on that day from anyone, so they probably just lied to me. Who knows.
I want a refund now, that's all. I don't want to be ripped off.
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
TigerDirect Business Customer Care's Response, Sep 21, 2017
We're so sorry to hear about what happened.
Please provide us with the Order number so we can review your concern.
You may send an email to [protected]@tigerdirect.com
RE: Complaints board Order#
TigerDirect Business Customer Care
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