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The Ritz-Carlton / Expected more from the Ritz-Carlton!

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My friends and I attended the Chocolate Buffet. I have to say that I was disappointed. I expected more from the Ritz-Carlton. Our waitress was very nice, but after our first drink order, she disappeared. After using the buffet once, the trays were empty. They were not replaced or refilled to keep up with the number of people who were using the Chocolate Buffet.

We had to stand in line for twenty minutes waiting to have a crepe made, or should I say reheated, as they were not made fresh as I would expect from the Ritz. I definitely would not recommend your Chocolate Buffet to anyone.

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The Ritz-Carlton Logo The Ritz-Carlton
Customer Service
4445 Willard Avenue
Suite 800
Chevy Chase, MD

Chevy Chase
United States - 20815
+1 301 547 4700
+1 801 468 4069
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