TGI Friday'scustomer service

I dined at the tgi fridays at 211 w. 34th st in nyc with my family on saturday january 7, 2017. The service was absolutely horrible. Everything I ordered came to our table as a wrong order. Our server was not accomodating at all. My bill came to about $80 which is a lot of money for horrible service. The server was rude and the manager was no better.See the Top 10 Worst Complaints in New York, NY I asked for a strawberry henny & peach sangria and was bought a coke. When I told the server this is not what I ordered ge replied "well we don't have any frozen drinks. " I told him that is not a frozen drink. He went back and forth with me and I ended up just having water. I asked for a well done burger and was bought a medium rare burger about 45 minutes later. We were told the wait time would be 15-20 minutes, we waited an entire hour to be seated. Just horrible!!!

Jan 09, 2017

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