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STC / issuance of new data sim

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I am using data sim (Quicknet) since 1 year and is satisfied with the service but after finishing my package I visited STC sales office in Malaz (king abdullah park) and told the officer for renew of my package but he replied that we will issue you a new SIM for new package and cancelled the old SIM. After cancellation of old SIM, there was a system error that new SIM can not be issued as already SIM exceeded at your name. I checked it from CITC and confirmed to sales officer that I have only 1 SIM registered on my name. But they told m that we cant help you, visit to our main office. I visited the main office of STC but they also unable to issue a new SIM. Kindly resolve the issue I want to get Quicknet of STC. Thx
Dec 7, 2017

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Saudi Telecommunications Company [STC] Logo Saudi Telecommunications Company [STC]
Customer Care Service
P.O Box 295997
Saudi Arabia - 11351
+966 114 555 555
+966 800 303 0969
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