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Sst Card Services / Wouldn't accept payment by phone

1 Gardnerville, NV, United States Review updated:
Contact information:
Phone: 800-388-1806

My wife has an account with SST, which I am not on. Today, I called to make a phone payment, and was told by the agent that she could not give me any info on the account. Fair enough, I understand right-to-privacy and such. However, when I asked about a minimum I could make for this month, she wouldn't even give me that info. I asked to speak to a supervisor to make payment arrangements, she puts me on hold, and when she returned, said that since I was not on the account, a supervisor would not speak with me. Gee, and I wanted to give them money. Guess this is their way of running up the tab for their customers.

Ma
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Comments

  • Op
      21st of Feb, 2010
    0 Votes

    what part of " I cannot discuss the account with you" do you not understand? if they can't discuss any part of the account with you.. common sense would tell you that would also include telling you what to pay. i look through these websites quite a bit, and people make useless complaints.

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