Sport Clips
Reviews and Complaints

I will stick to the girls over At the busy street Sports clips location...Was very disappointed in a way...How dare you Debbie...You suck as a hairstylist...You are a hairstylist of sore even though you said we do not style hair here At the Chester Virginia location of Sports clips...The girls at busy street location sports clips Were wonderful to me And I'm a little Just dIsillusioned by the way they handle themselves at Chester Virginia Sports clips

Debbie at Chester Virginia Sports Clips Stated to me We do not style hair...Yet it was very cold outside...And had me go outside with wet hair...She said she's originally
from Texas And that's perfectly fine...My question is why do you have a blow dryer hanging in your station...Not very accommodating as the girls to have their actSince Debbie at Chester Virginia Sports clips didn't want to be bothered I will not bother going back there either...On she could talk about is how much dry hair she had to deal with and how many stressed out she had to wash and that she didn't have all this in Texas with the move back to Texas together over on busy street...I'm going to stick to my neck of the woods next time and I'll save myself the embarrassment Then move back to Texas ### if you don't want to be bothered with people here in Virginia and Chester exactly

Haircut was not what I asked for at all the stylist messed up my hair so bad I had to cut it all off and on top of that somebody from customer service reached out a week ago and asked me if they could help I replied and haven’t heard anything back

I went to the palestine tx location Wednesday 10-11-23 and asked for a simple haircut a fade leave the top alone make the fade high the stylist did not fade the back of my hair or the sides she pretty much just cut straight up my hair is butchered and will need to be fixed

Went into the Hwy 10 location about 11:00 today. Signed in. 48 minute wait. After it was down to under 5 minutes; the clock says now it is 59 minute wait. So I asked and got the runaround. It was going to be another hour. My stylist had to go on break/computer problems. BS. That is pathetic. I left. You just lost my business.

Still waiting for them to get back to me with my concerns.

Loc at 12926 Mukilteo Speedway 98087 on 7/1/23

Cut too much hair on left side above my ear. Right side & top was great!

On Monday, April 11 I took my grandson to get his haircut. I asked stylist to "trim" his hair (like trim dead ends!) He likes it long. He later told me she kept jerking his head and pulling his hair too tight. He is still very upset. Stylist needs to listen.

July 21 5 :52 sports clip on Hickman. Rude help i hurry because it says 10 minutes then when I get here it changes to 23 minutes. Jordan is extremely rude when I ask her why time changed she said we did send text not our problem. Last time going to Sports Clips if this is how you do business now.

All IL locations. Only hire girls with no exp. Refused 2 hire anyone with considerable exp. Only Hire Fatt Homely pigs who reek of crotch butt & just filth. They r nasty & caddy 2 thin girls. U will never get a job working here if ur not Fatt nasty & homely & look like h just rolled out of bed

I walked into sports clip today to get my hair cut like I always do and I was turned away because the lady on duty refused to cut my hair because she don't do bald heads. I always come here to get my hair cut. This is not cool at all. Can someone please call me at
[protected]

Zivan Robinson

Thanks

They very much discriminate, I have not seen one man ever in a sports clips its always young caucasian woman. I wanted to apply and was told by a friend that works for the company that they do not hire men at all! Which is really sexist and ridiculous your coming to get a haircut not go to a strip club it should be professional and not sexualized but it is very sexualized unfortunately!

I totally agree. Racism still exist. But this company tries to blanket it. Basically the same thing happened to me at sport clips in mississippi.

I was in your store not that long ago & the store manager, Sabrina Young, ruined that experience for me. Her rudeness. The way she talks to her employees & one of the other customers was absolutely ridiculous. I was appalled at the way she treated everyone. You might want to get a new manager before you end up losing all business.

Trying being a white guy getting a haircut south side Atlanta. I think they screw up so white people never come back.

On [protected] I went to my neighborhood Sports clips, ( Midland, Tx )
Stylist introduced her- self, followed to her station. Sat down, took off my ball cap and glasses & told stylist I would like the back & sides to be 1-inch, top 1 1/2 inches. She instead put a number 1 plastic guard on clippers and started cutting my hair right down to the skull. I reached back with my hand & said this is not what I asked for. She said, I thought you said a number one. Bottom line, I look like my hair all fell out due to chemo.

when I said that I was extremely unhappy, wanted to talk to an owner or manager, was told none were in. If I did not pay, police would be called, no return call from owner or manager, will never go back. Steve

I went to a Sports Clip in Irvine, CA and asked if they ever did women because I just wanted a quick, simple trim. The stylist told me yes they can do a simple trim for a lady. It was a long, loooooong wait but an ok trim.
So I went back next time I needed a trim. Another looooong wait and I got this gal who was beyond rude to me because I was a woman.
I understand the place targets men, even though some women are also into sports, but I was told that they would trim a female's hair too which is why I even came back.
The stylist basically said I shouldn't even be there in so many words. Then she gave the worst trim I've ever gotten and about 20 seconds with a cheap massaging machine (as part of the most expensive package)
It was all a total waste of 23 dollars.
It would behoove Sports Clips to realize that women have male friends and relatives. I am not recommending this hair place to them after my experience.

I have been to several Sports Clips and have never encountered anything quite this bad, but on the whole the experiences were just OK.

There is entirely too much pressure to get the customer to get their VIP service. I just want a good, quick haircut.

There is entirely too much pressure to buy shampoo or "goop."

The point on the culture hit home. I went to their internet page and it seem to be there to get more people to become franchisees. It was difficult to find anything on their service. Also, I have tried to find the closest store using their locater. What a mess that is!

Vote with your spend and tell everyone who you do not spend with.

For customer service, F rating.
Friendly, b+
Stylists Not very Experienced
Quality differs between stylists.
Price D- They run 20% to 30% higher than their competition.

I live in Summerville SC, I am a white male and can honestly say, based on the service I received "race had nothing to do with it”. Most of the people who work at the 2 local branches are brainless and unprofessional. I have been a customer, on and off, for 2 years, only because of location. However, after last night, I will NOT BE BACK.

First, I have been charged several different prices because I have my beard trimmed. Most of the time, I don't get charged. Of course, I am half bald and it takes very little time (5 minutes) to trim my hair. Others feel the need to charge extra for the beard.

Second, they love to stand around and chat with each other, even when the waiting area is full. Customers come second to their social life.

Third, I have been in there several times when the stylist's were baby sitting or watching their kids while cutting my hear.

Forth, I have seen them answer and talk on their cell phones while cutting hair. I have also have seen them eat while cutting hair.

Last night was the straw that broke the camels back.

I walked in and was next. The wait 10 minutes, (so I was told). As each stylist finished up, (4 total that were working) each one took a break. My wait ended up being 35 minutes, and I was next.

Than the girl who cut my hair was in a rush. She was rushing so much, I requested she slowed down. After the third request, she nicked my ear.

I still did not say anything. Than she started talking to me and asking me questions. I requested that she just cut my hair so that my other ear did not get cut.

She got mad, through her clippers down and stated that someone else needs to finish the cut. Her assist manger was standing right there listening the whole time...I left and will not be back.

My $20 is important to me and I am tired of spending it with folks that think they are doing me the favor and expect me to stroke their ego, regardless on how bad the service or good that I purchased is.

No one has accountability, its time we stop spending money with those who provide poor service and it is time we get the word out.

In case you are wondering, I was on the web site looking for a Corporate Customer Service Number, guess what….It doesn’t exist. But they do have numbers telling me how great they are and how to buy into the franchise. WHAT DOES THAT TELL YOU ABOUT THE CULTURE OF SPORT CLIPS…….