Specialdatabases.com / Ripoff
We recently paid a little more than $4, 000 to have New York-based Specialdatabases.com for a purportedly permission-based list of over 1000, 000 e-mail addresses.
But when he mailed the names, 85, 000 bounced, resulting in a server jam-up, And our company was fired as a client by its e-mail service provider.
For its part, Specialdatabases.com is claiming that the file was fine and that it was probably our inexperience with large e-mail campaigns that caused the failure.
We want a refund. Specialdatabases.com isn’t paying.
Specialdatabases.com and likening many data sellers to drug pushers.
“Drug users go to the pusher for their drug and the pushers keep the streets plentiful with drugs, ” said the release. “Similarly, marketers go to list services for their drug and many of these list services sell tainted goods. And it’s these list services that fuel the spread of spam.”
Specialdatabases.com in June delivered a list of 135, 000 addresses purported to be those of financial advisors, company’s target audience.
When we received the list, he said, it was immediately apparent that 5, 0000 or 6, 0000 records were off target, so he deleted them by hand.
“I had to delete my e-mail box just to free up our server, ”
“They rightfully fired us as a client for spamming, ”
Karan, president of new business development for Specialdatabases.com, said there are many possible reasons besides list quality that may have jammed up e-mail campaign.
“There are all kinds of factors that affect e-mail deliverability, ” he said. “Having a perfect list does not ensure success.”
He added: “This is a client who does not have internal know-how on doing large campaigns and is not willing to let us do it for him.”
He also said that when his company mailed the same list, more than 78, 000 messages reached their mark.
Specialdatabases.com claims its e-mail addresses are all permission based and verified by phone and e-mail multiple times per year.