Menu
Write a review
File a complaint
ComplaintsBoard
J
9:45 am EST
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

About 3 years ago I had an engine go in my 2011 Ford F-150 so I took it back to the dealership and they replace the engine with a Spartan engine, I have had that motor for 3 years now and 3 months and the expiration on the warranty is 3 hours with unlimited mileage I have 70,000 miles on this engine and the timing chains have gone so I'm looking at $3,000...

Read full complaint
ComplaintsBoard
G
8:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Spartan Engines Denial of repair costs

An engine was purchased from Spartan Engines through Advance Auto Parts. The engine was shipped in and put into the vehicle. At 32, 000 miles, ( it had a 75, 000 mi warranty) the engine began giving problems. The vehicle was taken in. The serviceman stated that the water was coming out of the rear head, under it, leaking into the intake and down the back of the block, because something was not done properly at the factory. Authorization was given to receive a replacement engine.. When the replacement was received the old engine was returned to Spartan through Advance Parts. After the replacement engine was inserted, a repair bill was sent in for reimbursement. After a lengthy time, I was informed that I would not be receiving reimbursement because the engine had been run hot. That was not true, . It had NEVER been run hot. The repairman spoke to Spartan repair dept. and told them that was not the case that the engine had not run hot and the problem existed before the engine was received by us. This is clearly a cop out by Spartan. I will not recommend that anyone use this company for any product because they will not stand by their product. They will falsely make statements to keep from paying out the repair bill. My suggestion--STAY AWAY FROM THIS COMPANY.

Company Business Name: Spartan Engines thru Advance Auto

Country of complaint: United States

Address: Greenwood

Read full complaint
Hide full review
ComplaintsBoard
N
2:22 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bought a "re-man" 350 chevy, the most common engine of all time.. Installed in a truck.. Started up and before I ran the break in cycle.. (Ran approx 2 min) checked oil level and coolant. Had to add a bit of coolant.. No problem as I had already "Primed" the engine before started and oil level was fine... I restarted and decided to run the break in cycle...

Read full complaint and 8 comments