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Souq.com / regarding refund of money against order

1 dubai, dubai, United Arab Emirates

Dear souq.com On 4 jan i put one order and same time i cancelled. With order id is [protected] Till today havenot received refund as stated by my bank. On 11-jan 2016 i made compalint with your customer care  Complaint ticket reference no. 4777473 And keep on following your customer care with the time frame they agreed Till today no solution i already called 4 to 5 times but they are not able to provide me proof of refund amount Everytime i am receiving only one answer our technical team working on same... But working with no result With this my trust with souq.com is broken My card bill also generated i hv to pay But regarding this i m not able to pay Please do the needful Thanks and regards Amit [protected]

Re
Jan 16, 2016

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