Souq.com / oneplus 6
From 1 week of June 2018 untill now my refund and than return request was not completed despite my continues calls to the help centre to follow up and not let the issue binding from my side. However, handling the request and my follow up was never professional, instead the seller and the help centre kept dealing procedures for no good reason !? I was promised and the end that someone incharege will call me to resolve the issue and never was contacted!? In fact, I received out of sudden an email saying that if I don't receive my phone from aramix it will be liquidated?! And I actually never was reached by aramix?! At this stage, I am not sure what is actually going on as the help centre keep changing their story about refund and return which is making this an issue instead of simple solution?! Please call me if u need [protected] but I am looking to end this problem as soon as possible..
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