SUBMIT A COMPLAINT / gas cooker that was delivered as a full electric oven instead

Dubai, United Arab Emirates
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Chasing souq and their famous seller dod_uae for almost a month with no professional response from them. Souq keeps closing my cases and keep claiming that the item has been collected already.. and the seller / courier company keep scheduling a pick up and failing to come. i demanded a replacement, since it is their fault and not mine, plus they left me without an oven for a month, but they keep ignoring. i asked to speak with a manage- YEAH, good luck with reaching that level with them!!! so very extremely unprofessional, bunch of liars. i hope they close down so people will be saved from their scam..

Aug 31, 2016

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