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Sony Corporation / remote control

1 Japan, Turkey
Contact information:

Hi guys,
Have a nice week, greetings from turkey.
I need to complain about a product and turkey sony eurasia support. My home theather systems remote has several buttons that do not work even though it has not been used a lot nor roughly. Volume buttons and on/off is completely useless so I need to use sony app for iphone for remote because sony turkey support does not find the new remote nor fix it. Remote need to be changed to new one (serial : rm - adp074) which we cannot find anywhere and I cannot get any help at least they should send me a new remote because my system is only 4 years and works great! My bravia tvs remote also works great although its been used more than the home systems remote!? Also digital in optical output is loose and cannot instert my optical sound cable properly from the year later I bought and sony support also said its out of guarantee and did nothing
I just need a solution guys: (
Thanx so much
Burcu mrs.

Sony Corporation
Sony Corporation
Sony Corporation

Sep 30, 2018

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