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Solidtechies.com / Worked on my PC laptop

1 Unknown on line, United States
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On the 13th of January 2016 I called Solidtechies to look into putting a PDF on my laptop. While doing so they advised me to do some additional upgrades etc. They assured me how much better it would perform. Well I told them for that kind of money for a hundred dollars more I could by a new laptop. They assured me it would be just like a new one, plus I would have one year of free support. So I agreed. By the time I got it back from them, oh lordy. I couldn't even get on my g-mail account. I called them back to correct this that day and they couldn't even take control. That went on for awhile that afternoon. I got so frustrated I decided to call and try in the morning. Well the next morning we tried again for around an hour and a half they where not able to correct it. So that tech recommended that later that day one of their senior techs would try. Later that day I got with one of there senior techs. We spend a hour in half again still not able to correct the problem. So I called my credit card company to cancel it. The credit card company was great help she got the charges reimbursed. In a few minutes Solidtechies called me back again and wanted to try and correct the problem. So I decided to give them that chance. That went on for another hour or better and still not able to fix or correct the problem. Well Saturday morning I took it over to Office Depot where I purchased it. It is now Sunday afternoon and I just called Office Depot to how there tech was doing. He advised me the Virus is so bad the machine may not be able to be repaired.

Te
Jan 17, 2016

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