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Skoutvip services: request for a badge

Since I started using Skout, I have been constantly giving gifts to my fellow skout users. I've spent over 4, 000+USD. Then after some time, I received a message from Skout Management Talent that I'm a VIP Gifter.

Recently the app has updated and added a feature of giving a GREEN BADGE or VIP TOP GIFTER Badge, however, I'm wondering why I don't have the badge when I'm a VIP. I kept sending them emails to follow up on this issue but nobody is responding and I tried international calling but there's no option to speak with a customer service representative.

Due to this incident, I do not want to give anymore gifts unless they give me the requested VIP Gifter badge. It's just so disappointing.

El
Aug 02, 2018

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