SingTel / Singapore Telecommunicationsno back end support - singtel

Urgent attention

Dear in charge,
My appointment for relocation of home internet and all is suppose to be on 9th May 2018. Singtel called to inform that at the moment they cant fulfilled this app due to software issue. And will call me back for another app. On 11th my hubby called again was told by another operator that no such thing as software issue on singtel side. So will call me again to reconfirm the app date. Wait for another week no call back.. pls check the system for how many times we have called but always get the same answer case under pending. Operators Already email to the support side but to no valid reason or issue being settle. My family of 5 needs to depend on data to get by and children cant do their homework online. Is been close to a month and our wifi mio tv and handphone line are not resolve.. they dont even called me once to clarify. I sincerely need your urgent attention into this matter. The current billing I would not make any payment as I did not use your facilities since 9th May.. pls kindly stop the payment till singtel has done something
Pls treat this as urgent case.
I am extremely piss off with the kind of service u all have provided.

May 29, 2018

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