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SingTel / Singapore Telecommunications / billing for my mobile account

91693470, Singapore

My mobile line got terminated by Singtel(Acct no [protected]), I know I have unpaid previous bills($403), but I tried my best and I settle it immediately(hoping they will re-activate my lines) But the singtel insisted that I still have a current bill ($203 this suppose to be due on Oct.23) they said I need to pay the full amount to get back my lines. I ask for extention and told them if I can pay it on my salary on Oct 25, because I really don't have the money yet, and I need it for my other expenses at home, but they still refuse to accept and didn't re activate my mobile.

We want to keep our loyalty to this mobile provider but for what I can see, Singtel is not aware of there "Sufficiency Customer Service needs. I hope that Singtel will give a little concern in my feedback(not a complain).

Hope for some consideration about this matter.
And still give effort for my problem.

Thank you! Have a nice Day!

Je
Oct 18, 2018

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