SUBMIT A COMPLAINT

[Resolved] Singapore Post (SingPost)speed post

Same issue with speedpost, I have one parcel from oversea delivery in singapore by speedpost. I never receive my parcel speedpost send me a message said already delived. Whats going on. Wait for delivery not come twice. Ask for the detail receive by who and any signature, told me don have the detail from receiver ask me wait 3 working days and another 3working days again.

Singapore Post (SingPost)
Singapore Post (SingPost)

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Singapore Post (SingPost) Customer Care's Response, Nov 22, 2018

    Dear customer, I have checked our record and found out that contact centre is currently investigating. Please be assured that they will get back to you. I am sorry for the inconvenience caused. Thank you.

Ke
Nov 21, 2018

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