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[Resolved] Singapore Post (SingPost) / a package that i've yet to receive

I bought a hair clay, for hair, on carousel, and they already mailed it out 3 weeks ago. Yes I understand that you don't operate on weekends or public holiday. But it's been 3 weeks, and the package is supposed to be sent to Block 22 st George's road #05-178
Singapore 321022. The person on carousel already told me that they already mailed it out, and when I told them that I have yet to receive it, they told me to contact singpost. Please get back to me ASAP at my email ( [protected]@gmail.com) because it's important. Thanks

Singapore Post (SingPost)

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Singapore Post (SingPost) Customer Care's Response, Aug 23, 2018

    Hi, Jasmine Lee. Thanks for reaching out to us. Please allow us to look into this and one of our consultants will get in touch with you on this matter.

Ja
Aug 22, 2018

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