Shop & Shipshipment delivered to ny office but no notification to customer

Dear Customer Support Team,

I have shipment delivered to your NY office, details below:

Delivered on Fri, Apr 28
Tracking number: Tracking number9405509699938397033144

through USPS

there is no update or notification sent to me that this shipment has been received by your office? why this delay when the shipment is already delivered at your NY office successfully?

please resolve this case?

May 01, 2017

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