Shop & Ship / kuwait service need to improve that what happen with me
Package Number: [protected] (Supplement)
The order arrived on 11/1/2017 from US
More than 2 weeks in Kuwait for same reason (Awaiting Clearance).
I called Ship&Shop everyday!
The call center always said hold on they try to reach Ahmad Kamel but he not answer!!!
I sent him many Emails he's not answer!(attached)
After that I went last Wednesday by myself to Ministry of Health for Clearance!
I could do The release then I directly went to Ship&shop to give them the release paper! (attached)
When I arrive I asked to see Ahmad kamel he was in next floor but he didn't came to meet people and try to help them! I give it to someone to give him.
Until now I didn't receive my order!
1- Too late near one month!
2- Ahmad Kamel is the main reason, he not answer to Call Center they try to reach him but they said not answering, and my Email! He is not active so that my order too late!
More Shop & Ship Complaints & Reviews
- Shop And Ship - application for changing email address in the profile 
- [Resolved] Shop and Ship / Aramex - very poor customer support 
- Shop and Ship / Aramex - unprofessional & poor customer service 
- Shop and Ship / Aramex - package delivered to wrong person
- Shop & Ship - shipment update not received despite delivered item to my s&s account
- Shop & Ship - hipment no. 9307314634
- Shop & Ship - shipment not registered
- Shop & Ship - lot of late in delivery ships
- Shop & Ship - aramex shop and ship membership payment problems
- Shop & Ship - delivery to dubai