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Sharaf DG / smart tv

Dubai, United Arab Emirates
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By far the worst service ever! I have never been as disappointed as when dealing with Sharaf DG, and I never had to call customer service to complain as much! this is extremely unprofessional and unacceptable especially after learning that Sharaf DG will not even attempt to correct their actions. I bought my TV from Sharaf DG Dubai Mall on the first week of June 2016 froma salesman who provided me with half the information, and then when asked to fix the device ONE WEEK after delivery the technicians claim that the device is only sound for android devices, and moreover start making calls because they are clueless on how to answer my questions. Legally, customers have the right to receive fully functional devices, otherwise have then replaced or have their money refunded.

I want Sharaf DG to replace my Smart TV with a functional one from another brand and I will pay the difference.

Ma
Jul 12, 2016

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