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Scottrade / missing $$$

1 United States Review updated:

there seems to be money missing from my account at Scottrade. this may have happened more than once in the past year. when i brought this to their attention, so maybe we could try to figure out what had occurred, they essentially informed me that this was impossible. when i persisted, they informed me that my account would be closed, not allowing me to trade, essentially freezing the account. the reason " they could not provide the level of service i needed". thanks Scottrade.

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Comments

  • Ja
      10th of Mar, 2010
    0 Votes

    They do have a very difficult time dealing with people who trade actively. I don remember there was a disconnect between the timing on sales, gainskeeper, balances etc. They also have problem with elite. There is an option on a pull down to refresh the screen. This will correct errors they create in real time. What good is a real time screen if it is so poor in performance they they provide a pull down to correct there problems.

    They are not there problems, because they don't care.

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