ScentCrafters now Scent Matchers / Refund Policy
I ordered perform on April 4, 2009. They charged my credit card on April 5, 2009. Never received the item until May 12, 2009. The perfume was horrible nothing like the original. Send it back on May 19, 2009. Was told by company they would refuse the package and no refund because it was not within 30 days of purchase. Of course I did not get the item until after the 30 days in which they stated they matched this perfume in the past so why so long. Now they stated that it will be refused because I did not call and get an authorization number. I received no paperwork with the perfume and no where does it mention on their website that I needed authorization. DO NOT ORDER FORM THEM. PERFUME IS HORRIBLE. CUSTOMER SERVICE IS HORRIBLE.
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