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Samsung / fraudulent business practices

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I'd like to file a complaint about the corporation SAMSUNG. We bought a PLASMA TV screen which are all the rage at the moment. Everyone seems to be buying them. We bought one, it broke within two months of us purchasing it. We also purchased a very expensive warranty. When we contacted SAMSUNG to ask them about repairing the TV which should be covered under warranty, they told us that cracks in the plasma are not covered under warranty! I was shocked to hear that the very technology that makes plasma TVs function, is not covered. The crack just appeared one day out of the blue and we only had it for two months. We suspect that the TV itself was defective from the start but Samsung refused to cover it. There are millions of complaints about Samsung on the internet. I think they are engaging in fraudulent business practices by selling warranties that are of no use to the customer.

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Comments

  • Bo
      Sep 20, 2009

    LCD televisions are all the rage, not plasma.

    0 Votes

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