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SammyDress.com / horrible customer service

1 Shenzhen, China
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I purchased four dresses from SammyDress back in November, 2015. I ordered in advance because those dresses were supposed to be Christmas presents. I received only two dresses. It is now January, 2016 and still the remaining two dresses were not delivered. Their shipping is the worst! They gave me false tracking numbers that actually don't work. Also, the quality of clothes is super cheap! I contacted customer support many times and asked a refund, but those thieves are just ignoring me. I will never buy anything from SammyDress again!

  • SammyDress.com Customer Care's Response, Jan 22, 2016

    Dear Alison.
    Thank you for taking your time to write your review. We really appreciate the feedback.
    We regret any inconvenience or frustration that your experience has caused you.
    Would you mind sending us your valid order number or email address? We are more than willing and glad to assist you resolve the order issue.
    Hope hear from you soon!
    Thank you very much for your kind support and attention!
    Kind regards,
    Sammydress Customer Service

Al
Jan 21, 2016

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