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Rue21 / a order that was lost by ups

1 Saint Louis, MO, United States

I never got my order and it was for my girlfriend they told me to call ups when they supposed so I called ups then they told me that rue21 supposed to make a report so after they kept on giving the run around I called ups and they called rue21 on 3 ways and told them they was doing the wrong thing and after that I had to wait another 10 days for a investigation and after getting treated like crap day after day so I waited the extra ten days and they said I can get my money then I waited another ten days and nothing so I called again and they told me the gave me the refund bk already and I didn't get it bk really disappointed with this company taking my money from me I'm very pissed need my money bk

Jan 13, 2019

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