SUBMIT A COMPLAINT

RoseGal.comscammers

Review updated:

Scammers. I bought a dress online from them. After 30 days I still had not received my item. They sent a fake tracking number but couldn't tell me what company they shipped my package with that had that tracking number. Needless to say I never received my dress. When I contacted them they gave me a bunch of excuses and said to just wait longer. The sentences they used weren't complete and didn't make sense and used poor English structure/grammer. This company is a bunch of scammers!!!

Sv
Oct 09, 2014
Sort by: UpDate | Rating

Comments

  • Ra
      Apr 21, 2016

    Dear svandyke01,

    Thank you for your important feedback.

    Although the standard delivery time of Flat Rate Shipping will be around 10-25 business days after dispatch, there are some external factors which may cause some delay.
    I have followed up your case and our team will solve it for you.Please kindly provide us your order number or email address registered on our website.

    If any question, please email to [protected]@rosegal.com or submit a ticket "Reply from complaintsboard" here:https://support.rosegal.com/ticket/ticket/index.

    Yours sincerely,
    Rosegal.com Customer Service

    0 Votes

Post your comment