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Richardson's RV / BAD CUSTOMER SERVICE

1 Riverside, CA, United States Review updated:

Purchased a Starcraft 3612 Travel Trailer on 9/19/07. At delivery of trailer, Weight Distribution System install incorrectly, trailer was not properly prepped. Ongoing problems with repairs of the roof raising system. During the last set of repairs, part of windows were ruined, they are refusing to take responsibility. As I tried explaining the problem with Mark Richardson, owner, he wouldn't even take the time to listen to the entire complaint.

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Comments

  • Ri
      24th of Aug, 2009
    0 Votes

    Richardsson is by far the worst company that I've dealt with, no service!, don't care about you, just want to sell what they have and and get rid of you. On top of that, they don't know what they're selling.
    I've talk to one of the mechanics that barely spoke English and he knew more than the sales person. Feel sorry for Lance campers cuz Richardsons is giving them a bad name, also told hundreds a people to never go to Richardsons RV because they will be guaranteed to get "[censored]ed"

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