Renault South Africa - West Coast Branch Paarden Island / Renault captur

Cape Town, ZA
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Hi there, I bought by Captur as a Demo model and since then the service I've received from Imperial Cars (Renault South Africa) have been atrocious.

First I bought the car with 1900 km when I collected the car it had 3200 km on the clock. Then I had to find out the wipers were done and the back Tyre already had 2 punctures fixed. Therefore borderline unsafe to drive with.

Then I took the car in for a service today to be treated like dirt by the staff of Imperial Paarden-Island. They took 45 mins to book me in and although I asked for a shuttle service when I phoned to book the car in, they said I had to wait for 45 min on top of the time spent there already.

I was not the only unhappy customer.

I regret ever buying a Renault and will try and sell it as soon as possible.

Mar 30, 2017

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