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[Resolved] Renault / renault kadjar model 2017

Cairo, Egypt
Contact information:

Dear all,
Kindly find the below complaint
I have Renault Kadjar 2017 since April 2017
This car only made 1400 kilometers
I have a message " check injection " and car have a problem and can't respond to benzene accelerator and stop suddenly at my road
I went to two of Renault maintenance center 2 times and unfortunately they have no justification or rational for this message and this problem and tell me that " we don't know " for your kind actions

Renault

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Renault Customer Care's Response, Jun 21, 2017

    Dear Customer (Nermine Salah ElDin),

    We’ll surely forward this to the concerned country head. They will get in touch with you to assist you further in this regard.

Ne
Jun 20, 2017

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