SUBMIT A COMPLAINT

redONE / SYS Premier Network Sdn. Bhd.pos sim card

1
R Jan 14, 2016 Review updated:

Hi who concerned, My pos tracking number: LG196556515MY (pos express) Pos date: 10/12/15 Delivered date (shown in system): 11/12/15 26/12/15 customer called complaint, she haven't receive pos from us and I had call to verified with post office (KAJANG), he say the pos was delivered. We thought customer missing the pos but just yesterday only she received. Due to late delivery of your services, between me and my client is misunderstanding. Please make sure, next time deliver the goods to customer on time. Thank you. Regards, Ratha ([protected])

redONE / SYS Premier Network Sdn. Bhd.
redONE / SYS Premier Network Sdn. Bhd.

  • Mr. Shi's Response · May 18, 2018

    Actually i just submitted my application for the Redone and waiting for the simcard to arrive through the whatsapp...CAN YOU PLEASE TAKE ACTION AND IMPROVE YOUR SERVICES IN VARIES WAY? Kindly refer to the comments So many complaints and seem never improve?

  • Fauziah Jaafar's Response · May 26, 2018

    PPU intenet saya still berjalan ...minta stop...bagaimana sy nak bye sedangkan sy tak guna internet red one

  • Fauziah Jaafar's Response · May 26, 2018

    Kenapa sampai skrg tk de terima reply ..mohon bantuan

    pos sim card
  • ahmad fairuz bin noordin's Response · Apr 03, 2019

    my bill
    april 2019

    03-04-2019

    malacca 75050

    Ahmad fairuz bin noordin
    [protected]

Responses

  • A
      Aug 15, 2018
    Red ONE Network - pekerja
    KUCHING
    Malaysia

    Saya Lee Pei Ching..menerima panggilan dr pekerja redone KL bernama Zafrul...seorang pekerja yang tidak sopan terhadap pelanggan...cara nak suruh cuatomer bayar bill dengan cara ckp kuat..teriak..pekerja sebegini harus dipecat...memang saya x puas hati dengan perangai dia...

    0 Votes
  • Z
      Aug 15, 2018
    Red ONE Network - Port out banyak kali keep rejected
    kuala lumpur
    Malaysia

    I be request to port out to maxis so many times but how sampai sekarang x boleh

    i register under company, tapi earlier reject payment outstanding sekarang company register in correct

    0 Votes
  • F
      Aug 20, 2018
    Red ONE Network - Tiada penggunaan internet
    Kuala Lumpur
    Malaysia

    Selamat petang ..
    Kenapa PPU internet saya masih berjalan sedangkan sy dh off kan hp saya..
    Sy tk guna intenet red one
    Sy pn fauziah dr ampang
    No tel [protected]

    0 Votes
  • N
      Aug 20, 2018
    Red ONE Network - Line too slow
    Melaka
    Malaysia

    Wtf babi line aku 4g pn nk main game blh lag sial😑line malam mmng x de k sial pdhal 4g babi. Ni bkn gne fon aku je gne hotsport mak aku yg red one pn lag jgk wtf🖕🖕tlg jgn mkn duit org je service mcm pundek

    0 Votes
  • S
      Aug 20, 2018
    Red ONE Network - Port out message given too short time to reply
    Ipoh
    Malaysia

    The port out message only gave us 4 hours to reply .. My mum dont know how to operate the phone not even to view a message...when comes to the time she got people help to reply the session has already expired

    0 Votes
  • C
      Aug 20, 2018
    Red ONE Network - line is no service
    kangar
    Malaysia

    I'm already make full payment on 20/3/18
    but that day until now I'm can't to use my RedOne postpaid
    what happen now?

    0 Votes
  • M
      Aug 21, 2018
    Red ONE Network - Very disappointed to your company services.
    Kuala Lumpur
    Malaysia

    Actually i just submitted my application for the Redone and waiting for the simcard to arrive through the whatsapp...CAN YOU PLEASE TAKE ACTION AND IMPROVE YOUR SERVICES IN VARIES WAY? Kindly refer to the comments So many complaints and seem never improve?

    0 Votes
  • N
      Aug 29, 2018
    Red ONE Network - Internet speed
    Seremban 2
    Malaysia

    The internet speed in seremban 2 . Lagi2 area garden homes . Sumpah lembab gile nak mampus . Bayar memahal and internet lembab gile babi yang aku dapat ? Better fix this . Memang ramai la yang tinggalkan redone babi lepas ni bodoh

    0 Votes
  • A
      Sep 01, 2018
    Red ONE Network - Data internet yang sangat menyedihkan.
    ARAU
    Malaysia

    Konon power la sangat. Sangat tak berbaloi dengan pelan data yang diambil. Data pun turun macam air. Kejap je dah 200MB? Come on la. Line slow macam ****, baik tukar ke telco lain.

    0 Votes
  • I
      Sep 05, 2018
    Red ONE Network - Customer services
    Malaysia

    Redone terlalu banyak cas tersembunyi. Bila nak deactivate data, macam macam alasan. Mula2 cakap okay . Lepas tu suruh tunggu lama. Then cakap xboleh pulak. Sengaja ke untuk melambat lambat kan. Bila cuba nak tukar telco lain. Susah . Sebab redone susah nk lepaskan customer. Sedangkan services dan apa yg redone tawarkan langsung tidak berbaloi.

    0 Votes
  • K
      Sep 18, 2018
    Red ONE Network - Sign up red one 1app
    Kuantan
    Malaysia

    When I try to sign up my account, it appears '' fail to get account info''

    0 Votes
  • M
      Oct 02, 2018
    Red ONE Network - Internet very slow
    Johor bahru
    Malaysia

    Internet slow sgt xsampai 1 mbps utk download up load dpt tggi pulak.. tlng btlkn line ni.. biase dpt juga dkt rumah sy ni 5 mbps.. skrg mcm haram line redone ni..

    0 Votes
  • S
      Oct 15, 2018
    Red ONE Network - Tentang line redone
    Pontian
    Malaysia

    Saya khairul syafiq ingin membuat aduan, kenapa di kawasan benut, rengit dan batu pahat tiada talian redone..kata redone sama dengan celcom..please update linedi kawasan rengit, benut..terutama di kawasan pendalaman...sebab saya nak jadi sale redone...harap dapat membantu

    0 Votes
  • D
      Oct 21, 2018
    Red ONE Network - Mobile network line slow
    Sibu
    Malaysia

    i noticed that my upload and download speed is low when i test using speedtest today.

    Maxis download speed up to 10mbps how come redone only around 1mbps?

    My phone number is +[protected]

    Please check for my network services. Thanks.

    0 Votes
  • M
      Oct 21, 2018
    Red ONE Network - Terminate redone
    Malaysia

    Saya sudah terminate redone ni pada tahun 2016 bulan 7. Tetapi semalam saya dapat surat mengatakan ada bil tertunggak. Redone ni memang suka ambil duit customer or what?. Sbb tu saya terminate redone awal2 sbb tak larat nak bayar and then sistem selalu down dgn mengatakan saya tak bayar lagi.

    +1 Votes
  • A
      Oct 22, 2018
    Red ONE Network - Simkad x boleh digunakan
    Malaysia

    Sebelum ni hanphone sy hilang...selepas sy beli fon baru sy beli simkad tp masih kekalkan no saya..tetapi line masih "x"...harap pihak care line dpt bantu sy

    0 Votes
  • L
      Oct 27, 2018
    Red ONE Network - Cannot call out or receive call
    Ampang
    Malaysia

    Hye.. i' m using redone.. now having problem to call out and receive call for same line or other line.. Kindly revert asap

    0 Votes
  • M
      Nov 11, 2018
    Red ONE Network - Suspend, bar and terminated my line
    Malaysia
    redone.com.my

    I am shocked that one of my subline get bar and terminated without my acknowledgement. Then now they charged me because my line not enough one year. This is crazy because every month I paid my bill in time.

    0 Votes
  • K
      Nov 12, 2018
    Red ONE Network - Line barred but payment paid
    kota kinabalu
    Malaysia

    This number had been barred but payment had been paid by company.
    details as below :

    Number : [protected]

    - check number line and actived back

    0 Votes
  • A
      Dec 11, 2018
    Red ONE Network - Amazing 8 plan
    326, lorong angsana 1, taman angsana, kulim
    Kedah
    Malaysia

    I want to make a complaint why i keep getting a massage say that my data bundle had exceed n it already become rm 110 eventhought i did not open my mobile internet n i just use my home wifi...so please recheck my internet usage...
    Here are my number detail [protected]
    Name Nur Anis Syafiqah binti Ridzuan
    My phone model is iphone 6

    0 Votes
  • N
      Dec 11, 2018
    Red ONE Network - cannot reply MNP Yes
    pontian
    Malaysia

    cannot reply MNP Yes
    please reply to [protected]@yahoo.com

    0 Votes
  • C
      Feb 11, 2019
    Red ONE Network - product and services very bad
    32V,MK13,Jalan Air Itam
    Georgetown
    Malaysia

    im through whatsapp or even livechat also get nothing back... its very upset and dissapointed

    0 Votes
  • Red ONE Network - Internet connection
    Malaysia

    After being barred, I settle my bills, thr internet connection still not there, even after two hours there still no internet connection. Why so slow. Fix this thing in the future. Even in my redone apps showed im not barred. Cause I used another telco before and do not encounter this kind of problem.

    0 Votes
  • A
      Mar 17, 2019
    Red ONE Network - Red28
    Malaysia

    Line always connecting!! I've paid the bill.. the data is still many. Why H+ alwayssssss

    0 Votes
  • A
      Apr 08, 2019
    Red ONE Network - my bill.. April 2019
    Redone
    Malaysia

    my bill.. April 2019.

    [protected]
    ahmad fairuz bin noordin

    prospet redone 02 april 2019

    Malacca 75050

    03-04-2019

    0 Votes
  • M
      Apr 21, 2019
    Red ONE Network - memohon untuk penutupan akaun Redone
    Penang
    Malaysia

    hi redone, macam mana saya nak menutup akaun telifon handfone saya. no telifon saya [protected] .

    0 Votes
  • H
      Jul 21, 2019
    Red ONE Network - line barred
    MAILING
    Malaysia

    Dear Redone,
    My name is Helmi Bin Mat, Phone no: [protected]. im already make a payment 24 hours ago. please unbarred my line as soon as possible.
    thank in advance

    0 Votes
  • R
      Jul 27, 2019
    Red ONE Network - Plan redone
    Malaysia

    Red one sekarang sangat teruk dan x memuaskan. Lagi2 sekitar melaka area ayer keroh. Line putus putus dan kadang kala x da internet langsung!! Bayar tiap2 bulan tapi data macam basic slow nak mati.

    0 Votes
  • M
      Aug 12, 2019
    Red ONE Network - Terminate line red one
    Malaysia

    Sya dh terminate line redone 23 may 2019 dan dah byar smua bill..24 may sya dh start gna umobile.. Persoalannya knapa sya dihubungi mengatakan saya masih ada bill yang perlu dibayar..? Bill bulan brapa? Mengapa tiada bill yang dihantar? Jika sya tidak bayar saya akan diblacklist.. Mohon beri penerangan...

    0 Votes
  • A
      Aug 25, 2019
    Red ONE Network - Redone stop my data usage.
    Red One Network Sdn Bhd
    Malaysia

    Hi,
    I had received massage from redone that I reach the limits.
    But, Redone Apps shows that I only use 72% of the data.

    I did call customer service, email and massaging to the link provided to make complains.

    Seems the Redone customer service is not able to take any action.

    Regards
    [protected]@gmail.com

    0 Votes
  • S
      Sep 10, 2019
    Red ONE Network - To send message in Bahasa Melayu
    Malaysia

    Please send your message in Bahasa Melayu to [protected] especially those payment reminder message. It's my mom's phone number. She doesnt understand english

    0 Votes
  • A
      Sep 10, 2019
    Red ONE Network - Redone prepaid line
    Malaysia

    I no more using the phone line prepaid [protected]
    However I still received sep2019 bill for the payment.
    Kindly check back and cancell the
    charged amount. Thank you

    0 Votes
  • A
      Sep 24, 2019
    Red ONE Network - internet data
    Malaysia

    having a problem with my internet data after i made a payment (monthly) bill. please referwith to photowith attachment

    0 Votes
  • H
      Nov 18, 2019
    Red ONE Network - no service in sungai buluh
    Malaysia

    No service in Sungai Buluh, Selangor. Cannot make outgoing calls nor receiving calls as of today 13Nov2019 10am onwards

    0 Votes

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