Reader's Direct / Canceling agreement
I subscribed to it over the phone back in november, I submitted the form they sent me in the mail that said if you would like to cancel your subscription please do so within 3 days. I sent it in and it was returned back to me, i do not remember why. so I called the number and tried to cancel over the phone because I didn't have the money plus they seemed fishy and they said "because we make a financial commitments we ask that you honor your agreement to your subscription" so they offered to defer my payments for two months so i just said yes. Well I started noticing that i was getting random magazines (33 to be exact) that i never subscribed for and the magazines that i did subscribe for i only got 14 out of 25. I am not able to afford the payments and I they still seemed fishy but i had no actual proof. so i called again and I tried to cancel and they said the same thing. then their supervisor came on the phone and i tried to argue with her to cancel but they refused and she lowered my payments to $25, so i just got off the phone irritated. i decided to look through my forms because i specifically remember something saying i could cancel out, so i was scrounging around and I remembered the original form i sent in to cancel i scanned it into my computer so I looked at it and it said "since we do make financial commitments to the publishers we ask that you honor your promise to complete all payments" the it said "however, if you experience any dissatisfaction, have any questions, or wish to cancel or change any of your magazines, please call us at..." and a little above that it said it was an agreement, not a contract. so i called again and asked to cancel and explained to him what the letter said and he told me. "that refers to if you want to cancel one magazine and replace it with another" I replied "no that is the definiton of change, to cancel is to remove it completely". then shortly after (i don't think he was watching his words) he said "we buy the subscriptions as a package" if it's a package how can I change my magazines, or "cancel out and replace with another" if it's a package then i wouldn't be able to change anything, and if i was able to change any magazine my agreement wouldn't be set in stone... I told him since it is an agreement and not a contract i am entitled to cancel my subscription. he had the nerve to play the recording of when i first signed up and it said the exact same thing... he got irritated that i wouldn't drop it and agreed to cancel...DON'T SETTLE FOR "NO". IT IS an AGREEMENT, NOT a CONTRACT!!! they try to trick you. all magazine subscriptions are opt out. don't let them think that they are tied to their "financial commitments". it's a lie!