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Punjab National Bank / pnb banking service

1 Nagrota Jammu, India

I have opened a current account No [protected] on 18 Aug16 in PNB Nagrota Jammu for some purpose. Since the purpose was not met the account was not operated. Rs 1150/- was debited to my account on 08 Jan 17 and 02 Apr 17 respectively as QAB charges which is illegal/wrong since no adequate prior notice was given to me. Even no SMS was received before/after making said debit. It was only on 05 may 17 I got first SMS regarding average balance in my account is below minimum level. I have lodged complaints through email with and as well as visited concerned branch but Rs 2300/- has not been reversed back to my account. It is case of deficiency of service by the bank and levying of charges without prior notice to the customer.

Jun 19, 2017

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