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Prism Pointe Technologies / Terrible service

1 United States Review updated:
Contact information:

Upon completion of a dispatch from Prism Pointe Technologies to replace a motherboard, CPU, etc., in a Gateway Server for a Gateway Customer, the completed package was sent in and no payment was ever received. The gateway customer was very pleased with the quick response and work done. Our company tried repeatedly to contact Prism Pointe Technologies and would just be dumped off to an accounting voicemail with no response ever given. Emails have also been sent to no avail. This has been going on for months.

It is highly recommended that you do not perform work for Prism Pointe Technologies because you will not receive payment.

Va
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Comments

  • Ch
      20th of Mar, 2009
    0 Votes

    An elaborate scheme to defraud hard-working self-employed techs who apparently classified as business entities and are expected to be the recipients of "normal business" behavior.

    Initially the "Partner Manager" (Stephen Walker for the west coast) sets you up with an agreement - first sign of trouble " terms of payment - net 30 days from receipt on invoice... categorically inflexibly unchangeable. It is made to appear that Prism Pointe is doing you a favor by providing the work...

    Then comes time for payment - Good luck with getting your invoices paid net 30!!! Suddenly, the service partner is unable to contact anyone in the Accounts Payable Dept regarding payment... Here are the names of some of these unrefutably discourteous and unprofessional ###s:

    Mitch Wright
    Laura Shimmelfennig (Bolt)
    Renee Felder
    Ryan Jaleel...

    The hand-off technique is deployed - no one answers, that's not my department!! and the list goes on and on. They are, of course, following the instructions of none other than the inscrutable Byron King. I am going to terminate my agreement and put the receivables into the hands of professional collectors. It's not worth the hassle to be chasing after money, worked for in earnest, but impossible to collect.

    Unscrupulous corporations like these simply do not care about their employees (much less contractors) through the actions of executive and senior management. Synonymous with AIG they commit atrocities and cry wolf seeking bailouts to bolster irresponsible activites.

    But as the saying goes - There is no justice, only the law and the courts. There will always be working people who believe that change happens...me not so much.

    Change that mission statement from "One World. One Company. One Number." to simply "One big piece of ###"

  • Ti
      27th of Mar, 2009
    +1 Votes

    Contact New Capital Partners - Owners of Prism Pointe Technologies
    James Outland, Chairman of the Board, 205-939-8400
    james@newcapitalpartners.com

    OR

    Cliff King, CEO Of Prism Pointe Technologies, 678-982-5665
    cking@prismpointe.com

  • Ti
      12th of May, 2009
    0 Votes

    Someone is so irritated with Prism Pointe that they put up this Warning to other computer techs on their own site:

    http://www.elephantboycomputers.com/PrismPointeWarning.html


    Also check out Jobvent.com about PPT and see what the inside employees think of the management.

  • Go
      6th of Jul, 2009
    0 Votes

    I as well have not received payment from them. I also reported them to the following agencies. (I highly suggect you do that as well, since with mulitple reports, it will create an unwanted visibility).

    http://www.irs.gov/individuals/article/0, , id=106778, 00.html
    http://www.ic3.gov/default.aspx
    info@atlanta.bbb.org (Atlanta BBB)
    https://www.ftccomplaintassistant.gov/
    The Attorney Generals office of your state

    And just because
    CNN
    MSNBC
    Fox News
    all the local tv and radio channels

    I don't expect to get paid but I hope to get the word out to warn other techs.

  • It
      12th of Oct, 2009
    0 Votes

    Problem w/ http://www.ic3.gov/default.aspx is that it's for online cyber fraud. Don't think PPT case would fit in.

    I reported to BBB and several forums and blogs. Also on my own: http://pcshare.com/Rant-Rave/136-Dead-Beat-Payer-Prism-Pointe-Technologies.html#136

  • Ot
      10th of Mar, 2010
    0 Votes

    I am writing off a $150 invoice that is now almost 120 past due. Called/emailed multiple times. The funny thing too is that they tried to get us to do another onsite while this invoice was still outstanding, and I told them sure, once we have a check in hand. They didn't route that WO to us...

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