SUBMIT A COMPLAINT / absolute joke of a company

Chesapeake, VA, United States
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Very poor customer service. I purchased a crib about three months ago, and received nothing yet. I contacted PoshTots customer support many times and was told that my order was cancelled. I demanded a refund and they agreed. Several weeks later I finally received the crib, but it was not the same crib as I ordered. Strange company, first they cancel my order, then they deliver it. How unprofessional is that! I sent it back and still waiting for who knows what. I have no idea what will receive in the end, the crib I paid for or my money back. But now I'm actually out of $1, 300 and don't know what to expect from them. Do not order from PoshTots.

Feb 17, 2016

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