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[Resolved] Pos Malaysia Berhad / service/I am complaining about my undelivered parcel

1 Georgetown, Penang, Malaysia

Hi,
Track no : CP130448444MY
Source Penang to Delhi
Courierd my luggage bag on 22nd Nov 2017. After one month + 1 week I still not received my Parcel. My parcel reached to India 22nd Dec 2017. I am complaint about
1. Delay in parcel delivery to India.
2. Multiple mails sent to customer care mail mentioned at poslaju website. No response due to experiencing high volume of application as mentioned in the automatic reply.
3. Indian foreign post office based on Mumbai saying that this parcel does not have any destination address. So they sent back this luggage to source Malaysia.

I already relocated from Malaysia to India. Now please let me know the expected delivery time for my luggage.

I trust poslaju so sent my luggage without any doubt, I thought It will safely reach to my destination in India. I already paid nominal charges for this.

I hope you understand my concerns and I look forward favorable response.

Thanks,
Ravikant Tamrakar
ravi.tamrakar@gmail.com

  • Resolution statement

    Posmalaysia email me and asked updated address and contact information and resend it back luggage on my communication address.

Ra
Dec 29, 2017

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