Just got back from Portrait Innovations in Wayne, PA. While I was their the looney manager chick YELLED at me IN THE STUDIO and told me I could not have any promotional packages because she remembered me from a prior sitting months ago. I told her this was my first time to any Portrait Innovations location and that she must have me mistaken. I had only gone with my 1 month old daughter to get her Christmas photos done today.
I was choosing the pictures with the photographer when this crazy lady came up to me. She went on how she remembered my daughter from 2 months ago, and that she let me have a promotion package then...therefore I couldn't have another package like that. Hey, either she is really good at fortune-telling (my daughter was not even born yet), or telling newborn infants appart and remembering them over the weeks, months, years...then she should get a job with the FBI or Homeland Security, not as some lame power-bent pseudo-manager at a photo shop.
Had no clue about their promotional packages, or if you buy more sheets the price goes down, but you still pay $700 at the end of the session... Fine with me, WHATEVER, I'm there to get my daughter's photos one month pics/holiday shots done...besides, onless they do fetal photography...I don't see how I could have gone in to get my daughter's pictures done months prior.
Originally, I was going to buy one of those packages with 10*13's, 8*10's, etc...After choosing my pictures and paying, I decided "NO I AM NOT GOING TO GIVE THESE PEOPLE MY BUSINESS". I instead I'm onlygetting 3 pictures (still costing me $50) and left. If my daughter were not so cute, I would have just left and said F*&^% YOU, WITCH! My sister and brother-in-law ranted and raved about how great this place was for their family pictures, done earlier this month...but I would NOT go back, nor I would recommend to others to go.
What PISS POOR customer service. If she is so unhappy with her obese self and her lack of self care and drive to get herself educated, she should pull herself up and find a job better suited her ill manners.
Look inward at yourself lady, before you go off on others to make yourself feel better.
Expcially when you are working with the public!
SHAME IN YOU!