PoliceAuctions.com
Reviews and Complaints

Don't be so gullible buying overpriced fake junk from these fraudsters. Always do your research before purchase.

If too late and already purchased and items don't fit the description, return registered post. If no refund in a reasonable timeframe contact your credit card company and request a chargeback.

I’m really afraid now! This just came up in my search results for the company name online. I ordered quite a few things today. I was comfortable bidding because of their name :(

A 14K white gold, diamond, topaz ring size 7 is a miniature version of the photo & can't be felt on my finger it's so small & light. A 'solid' sterling silver, topaz necklace so fine & small it's not visible on my neck. Both items would be very acceptable if they were actual adult size, & therefore worth the money paid. They are certainly not the value stated on the site, & with second chance offers on 3 of 5 of the items I bought, how mass produced are they.
I wish I had read this site & waited for the first item to arrive before I got sucked into spending $737USD.

Yeah, I can't believe I fell for this site too. Thank goodness I only bought a couple knick-knacks before I became wary of the site being a rip off. The first clue was the "2nd Chance" offer I received for an item I had bid on and lost. My last bid on the item was no where near the high price they were offering it for now and there were many bidders ahead of me who had bid more for it. The 2nd clue was when I actually got one of the items. Talk about cheap. It was a small harp -- in the picture it looked amazing. In person . . . not so much. The "wood" was plastic and so were the "strings". It came in a case and during shipping, one of the feet on the base had come unglued and fallen off. And there was a strange strong odor over the whole thing. The final thing was when I got more "2nd Chance" offers for other items I had bid on at prices that were ridiculous. That was it, thankfully I had only bought one other thing (at the same time I bought the first item) so I wasn't out a whole lot and I never signed up for the paid membership and am thankful now that I hadn't. Avoid this site like the plague. All their stuff is junk that you can find elsewhere on the web for cheaper or better quality (sometimes both!). This site is a total rip off and there's nothing of value to be found here.

By the way, my second item finally arrived and it what prompted me to actually write up a comment. It was supposed to be an "Ancient Bronze Coin" from around 200 BC with Apollo's head on one side and a rider on a horse on the other. What I actually got was a small round lump of slag with nothing discernible on either side -- another piece of junk. Lesson learned. Stay away from this site.

I absolutely agree. The ring I won in one of their auctions was valued at $1050 (at their "buy direct price") but I was told at a jewelry store that it was worth about the same as sometthing that came out of a gumball machine. I posted feedback on their website stating that I felt that all the "high valued" items--and probably all the others--were fake, costume jewelry...but that feedback didn't show up; there was only praise feedback. Policeauctions.com is absolutely fraudulent. I will make sure to tell everyone about them.

I bought some sh... te from them, the stone in the ring fell out when I was swimming... the violin arrived broken... basically everything I got was #... pure #... do not spend a dime with them no matter how good it sounds!.. they ruined my christmas just as I was headed overseas... rip off artists... if they would like this comment taken back then take back this crap and refund my money!

One or two men... vortal group dime a dozen
Kjzd

Vortal group is a pack of criminals!

They have done the same to me... a bunch of rip off artists... I cannot imagine why the law cannot put them away

Exactly! Police auction selling NEW JEWELRY! Scam!

this crap they are selling as gold is not, had the rings over to my jeweler and they are nothing but fakes.. if you got this crap from them file a complaint with the Attorney General for CA and contact the FTC, they are not a " Police Auction" its nothing but a " CHINA Fakes SCAM" I filed with the FBI for forgery merchandise. I also disputed my shipping charges

THIS SIGHT IS A SCAM AND [censored] . I BID ON SOME COINS AND GOLD, WHEN I GOT THE GOLD IT WAS TOTALI WRON I BID ON A PEICE THAT WAS 0.32grams AND WHEN I GOT IT, IT WAS 0.03 grams the coins were roman and they are [censored] to .. I WOULD SAY TO ANY ONE THAT WOULD LISTEN TOSTAY AWAY FROM THIS SIGHT .. THEY USE THE POLICE NAME AND SCAM THE [censored] OUT OF YOU

I feel for it and bought a brass kaleidoscope, total piece of crap. The RL cologne is packaged to look like the real Ralph Lauren but its a knock off. Stay as far away as possible. Cheap crap . Not the real deal.

Police auctions ran out of Ca (Vortal Group) is a TOTAL RIPOFF! They are very misleading and when you call them and tell them about the crap they sold you, they get very rude and deny it. well these folks need to be STOPPED and put out of business!stay away! you are better off throwing your money into a fireplace, then continue to put money into these crocks hands!

Policeauctions.com are not what they seem they look for everyday people like you and I and rip us off with cheap crap. Do not buy the monthly or yearly subscription for auto auctions all it is, is an EBAY site they send you too nothing more.

The site looks like a rip-off as soon as the page loads; in no way does it resemble an official police auction site. Further, real police auction sites would have some sort of official seal or other identifying ID. Finally, everyone should know that government designs are very plain, you could not see a blazing multimedia banner. That is jsut not done.

my friend got the shaft. i would never trust these people

holding a check for 2 weeks before shipping. seems way to long. if they cant get the damn funds in 3 to 5 business days then something isnt right. i cancelled my ###... cant bid while they hold your check, actually i can buy less expensive elsewhere and its gold yes GOLD nor 925 silver plated with gold. maybe they are a legit company but i dont care if they are. 2 weeks is ###. in these days when the technology is as far as it is, they know the money is there very quickly. i asked my bank.

I must side with policeauctions.com. I'm currently a prospective purchaser looking for good auction resources and I came across the site policeauctions.com. As soon as I typed "policeauction.com review" into my search engine, a review from the Better Business Bureau (BBB) came right up. They've been operating since 2003 and they have an A+ rating... yes an A+ rating... you can check it for yourself at the BBB website. Keep up with the great customer service policeauctions.

After thoughts happen for a reason.
I thought I was using a police sight that I saw on TV about a week ago & proceeds go back to a national police fund.
Proceeding without hindsight, I saw the auction put in a few bids & also advanced to a payed sub.
When I began to see multiply idem.s & also a second response on a lost bid, I smelled a scam.
Called credit card/contacted pay pal etc. within hours & plan to proceed with action regarding Vortal Group, Inc., Misrepresentation of a National Police org.

Stay away from this site. Unethical nature and should be reported to BBB. You have much better sites to spend your time!

Agree this site is a scam. They use Police Auction title which is untrue and sell items which are not the price the merchandise is worth. You never receive a confirmation of a ship date.

Looks like a fraud. Customer support is not answering all types of mail.
Shipping is not only overcharged but also misleading. They post one S@H before a payment and post $10 more after a payment was submitted.
Better to stay away.
All the best.
can4tex

I am very happy I found this page. I did bid on two items and won. I did not pay much thank God. I am worried now and I won't bid no more. I have seen some of the rings that are retail 13, 000.00 go Fo 6 or 7 hundred dollars. I did also see a episode of Beverly Hills Pawn where a lady purchased a bracelet on the police auction site but not sure which one. It was a Cartier and she paid 25.00 it was real worth 25, 000.00 they gave her like 12, 000.00 so I don't know. I will do better research next time.

Same with atauction.com. It's probably the same company using various names to scam people. Shipping at atauction.com is 11.95 and if you return the item you have to pay to return it . So both theses companies are a fraud and scam.

I bought a few items of which 2 were definatly not described as they posted them. The ring is a 50/50, but the stone is definatly flawed with lots of dirt or whatever in it. I will be taking my items to a jeweler to see if they are real and try to get a cost. I know one thing for absolute sure though, when they say their are diamonds in an item, trust me when i say it looks more like glitter then anything. Very hard to beleive there actually diamonds. As of the sterling silver or gold however is real because Im allergic to fake jewely and I have not broke out yet. And the shipping is ridiculous! Also i think they have a 15% restocking fee which in my case i think they should be sending me for advertising a peice of jewelry that is not what they are sending you. I learned a lesson and now I am going to get my money back one way or the other and buy my 17 month old daughter what she needs.

They are scammers...they make sure they overcharge for shipping to make up for the price. I mean they sent me an item that cost 12.95 for shipping that cost them $3 to ship...total BS and as for them thinking its a smear blog...screw them...shipping prices alone are a flippin scam and a half.

I asked the customer service at policeauction.com where they got their items because I wondered the same thing. They indicated that they have contracts to liquidate merchandise. The auctions are not really police auctions they are run by Vortel Inc. However, when I was sent the wrong item (which was damaged also). I was told to return it and they would send another. I had to pay to ship back the damaged and incorrect item sent to be by THEIR MISTAKE. So I did that. I wait a couple of weeks and see that they have received and processed my item. I also notice 3 of the same items going up for auction while I am waiting for my replacement. I finally call them and they say they don't have anymore so they will just refund it. After I questioned them further, the customer service person said well, we have 3 more on order so we will get more. They ended up just refunding my original bid and shipping. I think they just didn't want to spend the money to ship me my item. So I did not receive the item I bid on and it cost me an extra $12.95 for nothing. I have since seen 2 other of the same items going up for auction. So they did have them.

You need to be very careful when bidding on this site. They seem to have good bargains but they tend to send items that are not as described, the wrong item, or damaged items. (This has happened to me several times now.) You will then have to pay to send the damaged or wrong items back and at best get a refund for the original bid.

I can't say if the items being sold are genuine yet, but I am checking that out as well.

It would have to be a very, very good bargain for me to chance bidding again.

This is an official response from the company to clear up misinformation on smear blogs like this. Second Chance Offers on similar inventory are often priced higher than the auction and this is disclosed in our terms of service. If you don't win at auction, it's because you didn't bid enough. If you bothered to read the terms or to call us for an explanation, you would know this. Bottom line is we don't misrepresent anything and these complaints are ridiculous.

If someone does have a problem with purchase or anything else regarding our site, we are very consumer friendly and easy to reach via the toll-free number. You can talk to a live human. We publish our auction notices and disclosures page, which fully explains what happens with a purchase should something go wrong, ie lost item, wrong description etc. Mistakes occasionally happen, as they do in any business, but when they do we stand behind the customer 100%. If you have questions, please call us, we are happy to help you.

I OWN RED RUBY RING 4187561 AND GARNET 4180649 TOPAZ RING 4178655

Agreed. There are many dodgy things they do.

First, if the big happens to be low, they just keep extending the time out indefinitely until they get top dollar. That’s not the bidders fault, just how it is, yet we miss out.

Second, is they let you buy x amount, but without sending anything, they will only refund a portion. I ended up with 1/3 of what I spent and I received nothing. They threw me off and canceled everything and took everything for reason I don’t have any idea about.

I never received anything so I can’t say on anything on that front, but gauging the way they operate, (no authenticity certificates is a huge one), I’d say they are there to make as much out of you as they possibly can, with pictures off the internet or catalogs.

My suggestion, strongly, is stay away, if it looks to good to be true, in this case, is most certainly is.

Wish I had read this site before I purchased these 2 fake rings...The 3 diamond ring was different from the picture and a fake. Same with the ruby ring. I guess I'm wanting a refund, but should I bother with the costs of sending them back?

So disappointed as had been saving hard for a while to purchase these items only to be disappointed...

All jewelry I purchased was substandard garbage.

You sent my package via ups.Adress:Terry Gillan 1336 Bunya Hwy Dalby 4405 Queensland Australia.But when it reached Sydney you had it returned to you.Why?
My email address isTerry.M.Gillan@gmail.com
Regards
Terry Gillan
Tracking no 1Z923Y6VDH92973839

I purchased a ring from police auctions. They got their money but I never got my merchandise. Tried to contact and email was undeliverable and phone number would not connect

Try some of the sellers at ebay.

Well folks have bid on several pieces and have won a few. Waiting for product now. I did not bid on the strike through number as that is in my opinion truly realistic. I bought pieces because I liked them and I bid only what I would want to pay. Shipping is a bit high but I knew that even before I paid. I read many of these reviews and not only are the badly written but it does seem those folks were looking for the greatest deals of their lives. May feel differently when I get my items.

Always remember a 1ct. Diamond as a whole is worth more to a Jeweler then 1ct. In a 120 little diamonds .
What you buy here are real diamonds if the item days. (The Clarity is just crap lol) you can sit and wait for the better stuff but never seen a (A) grad diamond, best I've seen is s1ish... I've been doing this for a while now and I can truly say it's just as good a quality as the fake $3, 000 ring you buy that Samuel Jewelers that has a cubic zirconium Stone in the middle don't believe me go check for yourself if you want to check and see if they're real diamonds by a real diamond tester 14 bucks on Amazon