This is an official response from the company to clear up misinformation on smear blogs like this. Anyone who wants to verify our phone number as working simply needs to call it. The toll-free number is listed on the top right of the site. We don't sell fake diamonds or fake items. We sell over 10, 000 items per month and wouldn't last 5 minutes in business if the items weren't real. The person complaining about thinking we were affiliated with the government obviously ignored the notice at the bottom of every page. Bottom line is we don't misrepresent anything and these complaints are ridiculous.
If someone does have a problem with purchase or anything else regarding our site, we are very consumer friendly and easy to reach via the toll-free number. You can talk to a live human. We publish our auction notices and disclosures page, which fully explains what happens with a purchase should something go wrong, ie lost item, wrong description etc. Mistakes occasionally happen, as they do in any business, but when they do we stand behind the customer 100%. If you have questions, please call us, we are happy to help you.