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1.6 49 Complaints
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PoliceAuctions.com Complaints 49

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10:56 am EDT

PoliceAuctions.com you would be better burning your money

I...'won' a bunch of items I got for christmas presents before going overseas... They came over a period of days... Each sorta more of... A downright joke...2 items broken... A bit of plastic that wasm supposed to be an opal... You would be better burning your money and enjoying the heat or the color of the flame than you would sending them any...

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7:07 am EDT

PoliceAuctions.com this company has one of the most deceptive and dishonest companies with a website on the internet

This company has one of the most deceptive and dishonest companies with a website on the Internet! Avoid policeauctions.com at all costs! Their products offered are sub-standard Chinese made items with very little value and their signed memorabilia is mostly fake! More than likely they have someone in the back room signing worthless items that they then sell on their site as valuable signed memorabilia.

My experience with them was a nightmare! I bought a book that was represented to have an authentic signature in it and that signature turned out to be a 100% fake! I was told that if I returned the book I would be paid a full refund within 5 days of them receiving the book back. I got an RMA number and returned the book and after 7 days of not receiving my refund I called them and spoke with a fairly stupid sounding girl who said they would process the refund immediately. Of course I never got a refund and I opened up a PayPal dispute/claim. The company never answered the dispute/claim and continued not to issue the promised refund.

I then saw on their site that the returned fake item was re-listed and resold, so I called them again. Once again I spoke with the stupid sounding girl and this time she gave me a song and dance that they had indeed refunded me and even gave me a fake PayPal refund number. I called PayPal and they told me the refund number did not exist in their system. PayPal checked their PayPal account and confirmed with me that no refund was ever issued under any number by them to myself.

Finally, after a month and a half and a big hassle PayPal took the money from their account and refunded me! Avoid these clowns at all cost, unless you are a glutton for punishment and disappointment!

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8:38 pm EDT
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PoliceAuctions.com fraud

This company has one of the most deceptive and dishonest companies with a website on the internet! Avoid policeauctions.com at all costs! Their products offered are sub-standard and their signed memorabilia is mostly fake! More than likely they have someone in the back room signing worthless items that they then sell on their site as valuable signed memorabilia.

My experience with them was a nightmare! I bought a book that was represented to have an authentic signature in it and that signature turned out to be a 100% fake! I was told that if I returned the book I would be paid a full refund within 5 days of them receiving the book back. I got an RMA number and returned the book and after 7 days of not receiving my refund I called them and spoke with a fairly stupid sounding girl who said they would process the refund immediately. Of course I never got a refund and I opened up a PayPal dispute/claim. The company never answered the dispute/claim and continued not to issue the promised refund. I then saw on their site that the returned fake item was re-listed and resold, so I called them again. Once again I spoke with the stupid sounding girl and this time she gave me a song and dance that they had indeed refunded me and even gave me a fake PayPal refund number. I called PayPal and they told me the refund number did not exist in their system. PayPal checked their PayPal account and confirmed with me that no refund was ever issued under any number by them to myself.

Finally, after a month and a half and a big hassle PayPal took the money from their account and refunded me! Avoid these clowns at all cost, unless you are a glutton for punishment and disappointment.

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Gary Hamond
US
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Jan 04, 2020 10:02 pm EST

Don't be so gullible buying overpriced fake junk from these fraudsters. Always do your research before purchase.

If too late and already purchased and items don't fit the description, return registered post. If no refund in a reasonable timeframe contact your credit card company and request a chargeback.

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KayHF
CA
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Jul 26, 2019 6:57 pm EDT

I’m really afraid now! This just came up in my search results for the company name online. I ordered quite a few things today. I was comfortable bidding because of their name :(

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refundee
AU
Send a message
Feb 24, 2018 8:03 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

A 14K white gold, diamond, topaz ring size 7 is a miniature version of the photo & can't be felt on my finger it's so small & light. A 'solid' sterling silver, topaz necklace so fine & small it's not visible on my neck. Both items would be very acceptable if they were actual adult size, & therefore worth the money paid. They are certainly not the value stated on the site, & with second chance offers on 3 of 5 of the items I bought, how mass produced are they.
I wish I had read this site & waited for the first item to arrive before I got sucked into spending $737USD.

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AnthoNeo
Pinellas Park, US
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Jul 11, 2013 5:02 pm EDT

Yeah, I can't believe I fell for this site too. Thank goodness I only bought a couple knick-knacks before I became wary of the site being a rip off. The first clue was the "2nd Chance" offer I received for an item I had bid on and lost. My last bid on the item was no where near the high price they were offering it for now and there were many bidders ahead of me who had bid more for it. The 2nd clue was when I actually got one of the items. Talk about cheap. It was a small harp -- in the picture it looked amazing. In person . . . not so much. The "wood" was plastic and so were the "strings". It came in a case and during shipping, one of the feet on the base had come unglued and fallen off. And there was a strange strong odor over the whole thing. The final thing was when I got more "2nd Chance" offers for other items I had bid on at prices that were ridiculous. That was it, thankfully I had only bought one other thing (at the same time I bought the first item) so I wasn't out a whole lot and I never signed up for the paid membership and am thankful now that I hadn't. Avoid this site like the plague. All their stuff is junk that you can find elsewhere on the web for cheaper or better quality (sometimes both!). This site is a total rip off and there's nothing of value to be found here.

By the way, my second item finally arrived and it what prompted me to actually write up a comment. It was supposed to be an "Ancient Bronze Coin" from around 200 BC with Apollo's head on one side and a rider on a horse on the other. What I actually got was a small round lump of slag with nothing discernible on either side -- another piece of junk. Lesson learned. Stay away from this site.

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jtw97301
Salem, US
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Jun 06, 2013 8:19 pm EDT

I absolutely agree. The ring I won in one of their auctions was valued at $1050 (at their "buy direct price") but I was told at a jewelry store that it was worth about the same as sometthing that came out of a gumball machine. I posted feedback on their website stating that I felt that all the "high valued" items--and probably all the others--were fake, costume jewelry...but that feedback didn't show up; there was only praise feedback. Policeauctions.com is absolutely fraudulent. I will make sure to tell everyone about them.

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CHARLIEFISH
acworth, US
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May 15, 2013 6:45 pm EDT
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I bought some sh... te from them, the stone in the ring fell out when I was swimming... the violin arrived broken... basically everything I got was #... pure #... do not spend a dime with them no matter how good it sounds!.. they ruined my christmas just as I was headed overseas... rip off artists... if they would like this comment taken back then take back this crap and refund my money!

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keith John Desjarlais
Edmonton, CA
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May 14, 2013 4:07 am EDT

One or two men... vortal group dime a dozen
Kjzd

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CHARLIEFISH
acworth, US
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Jul 19, 2012 9:34 am EDT
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Vortal group is a pack of criminals!

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CHARLIEFISH
acworth, US
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Jul 14, 2012 7:53 pm EDT
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They have done the same to me... a bunch of rip off artists... I cannot imagine why the law cannot put them away

ComplaintsBoard
L
3:30 pm EDT

PoliceAuctions.com very disappointed with this site

I bid and won 2 rings from them. One an amethyst, received it with one stone missing. I wore for 3 days to show people and 2 more stones fell out. They said value was over $700, I don't believe it. I also ordered a Tanzanite ring valued over $800, I wore for a week and lost a stone. Can't get a hold of them! Very disappointed with this site. My other question is how does this "police" auction site get so many new items to sell?

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Angie Lou
US
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Aug 24, 2022 7:59 pm EDT

Exactly! Police auction selling NEW JEWELRY! Scam!

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11:55 pm EST
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PoliceAuctions.com ripoff/scam

This website is a complete rip off and scam, do not buy anything from this webside

A. Items sold are not of police auctions, they are liquidators of cheap chinese crap.
B. The items advertised on the site are not what they are when you get them, fake diamonds, not silver, not gold ect ect.

Eplanation: this company liquidates its jewelery from a company called prodori inc. (http://prodori.com/) which creates crappy jewelery like raphael leon and all the other brands you see on policeauctions.com prodori.com creates a website for each of these individual companies, and lists the msrp at extraordinary amounts like 23, 996.00 for a watch that you will win for $400. The watch isn't worth $25.

This company liquidates all of its items from these cheap wholesalers to you for insane amounts of money. They falsely go under the name policeauctions.com to have you think that it is a trust worthy and reliable site.

This company makes cash 4 gold look like the red cross.

Stay away

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Jaultman
US
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Mar 13, 2021 11:37 am EST

this crap they are selling as gold is not, had the rings over to my jeweler and they are nothing but fakes.. if you got this crap from them file a complaint with the Attorney General for CA and contact the FTC, they are not a " Police Auction" its nothing but a " CHINA Fakes SCAM" I filed with the FBI for forgery merchandise. I also disputed my shipping charges

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lbrockway
US
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Sep 29, 2018 5:28 am EDT

THIS SIGHT IS A SCAM AND [censored] . I BID ON SOME COINS AND GOLD, WHEN I GOT THE GOLD IT WAS TOTALI WRON I BID ON A PEICE THAT WAS 0.32grams AND WHEN I GOT IT, IT WAS 0.03 grams the coins were roman and they are [censored] to .. I WOULD SAY TO ANY ONE THAT WOULD LISTEN TOSTAY AWAY FROM THIS SIGHT .. THEY USE THE POLICE NAME AND SCAM THE [censored] OUT OF YOU

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Joseph Cote
US
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Mar 05, 2018 11:21 am EST

I feel for it and bought a brass kaleidoscope, total piece of crap. The RL cologne is packaged to look like the real Ralph Lauren but its a knock off. Stay as far away as possible. Cheap crap . Not the real deal.

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bigd12
US
Send a message
Jun 13, 2012 6:33 pm EDT

Police auctions ran out of Ca (Vortal Group) is a TOTAL RIPOFF! They are very misleading and when you call them and tell them about the crap they sold you, they get very rude and deny it. well these folks need to be STOPPED and put out of business!stay away! you are better off throwing your money into a fireplace, then continue to put money into these crocks hands!

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Jonathan De Vries
Palmdale, US
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May 25, 2010 1:45 pm EDT

Policeauctions.com are not what they seem they look for everyday people like you and I and rip us off with cheap crap. Do not buy the monthly or yearly subscription for auto auctions all it is, is an EBAY site they send you too nothing more.

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3:06 pm EST
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PoliceAuctions.com not a police auction and questionable practices

I asked the customer service at policeauction.com where they got their items because I wondered the same thing. They indicated that they have contracts to liquidate merchandise. The auctions are not really police auctions they are run by Vortel Inc. However, when I was sent the wrong item (which was damaged also). I was told to return it and they would send another. I had to pay to ship back the damaged and incorrect item sent to be by THEIR MISTAKE. So I did that. I wait a couple of weeks and see that they have received and processed my item. I also notice 3 of the same items going up for auction while I am waiting for my replacement. I finally call them and they say they don't have anymore so they will just refund it. After I questioned them further, the customer service person said well, we have 3 more on order so we will get more. They ended up just refunding my original bid and shipping. I think they just didn't want to spend the money to ship me my item. So I did not receive the item I bid on and it cost me an extra $12.95 for nothing. I have since seen 2 other of the same items going up for auction. So they did have them.

You need to be very careful when bidding on this site. They seem to have good bargains but they tend to send items that are not as described, the wrong item, or damaged items. (This has happened to me several times now.) You will then have to pay to send the damaged or wrong items back and at best get a refund for the original bid.

I can't say if the items being sold are genuine yet, but I am checking that out as well.

It would have to be a very, very good bargain for me to chance bidding again.

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kensimm
Waverly, US
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Apr 19, 2012 3:07 am EDT

The site looks like a rip-off as soon as the page loads; in no way does it resemble an official police auction site. Further, real police auction sites would have some sort of official seal or other identifying ID. Finally, everyone should know that government designs are very plain, you could not see a blazing multimedia banner. That is jsut not done.

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10:42 am EDT
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PoliceAuctions.com selling fake diamond

This company running a bussines under the name of the american gov and under the american police. They are selling fake Diamond or very low grad Diamond as a high grad. There phone number is fake and if I send an email to them ask or complain about anything they don't reply back. such a shame to show american to the world this bad. They do it in the open like they don't care about anything.

this one of the other web site they opp. under WorldWideInventory.com

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luttietootie
US
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Jun 24, 2017 3:54 pm EDT

not sure. just started bidding with them. I'm concerned. running into some problems this sunday. bids changing back to my initial bid price even though I have uped the price. award is then given to the lowest bidder by an increase of $1.00 over my initial bid. one purchases made with credit card. later listed on daily buys for considerably more in cost. I have tried leaving MESSAGE with support, but am told form has expired. either they have a "fox in the hen house" on sundays, or it would seem some mischief is going on. reserving judgment until I see their response when I MAKE THEM AWARE OF MY CONCERNS. would like to know name and address of the person in charge of the operation. Perhaps he is unaware of the situation. Certainly, they are losing money because of lowering legitimate bids I have run documentation of this practice. certainly would like to know where I can purchase a diamond tester, because I probably need one.

RainingStars
RainingStars
Gladstone, US
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Jul 18, 2018 1:15 pm EDT
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Replying to comment of luttietootie

You can get a Diamond Tester from Wal*Mart.com. Here'a the link (you will have to copy and paste it, into your Browser, though)
https://www.walmart.com/ip/Diamond-Tester-Jewelry-Gemstone-Selector-Jewelry-Test-Tool-LED-Indicator/791962407?wmlspartner=wlpa&selectedSellerId=0&adid=22222222228235688018&wl0=&wl1=g&wl2=m&wl3=279309373093&wl4=pla-466455710774&wl5=9059806&wl6=&wl7=&wl8=&wl9=pla&wl10=8175035&wl11=online&wl12=791962407&wl13=&veh=sem

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voughtbest
GE
Send a message
Dec 29, 2013 10:47 am EST

people buy you a diamond tester.

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luttietootie
US
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Jun 24, 2017 3:33 pm EDT
Replying to comment of voughtbest

where might I buy a diamond tester?

RainingStars
RainingStars
Gladstone, US
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Jul 18, 2018 11:12 am EDT
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Replying to comment of voughtbest

You can get one, here.

https://www.walmart.com/ip/Diamond-Tester-Jewelry-Gemstone-Selector-Jewelry-Test-Tool-LED-Indicator/791962407?wmlspartner=wlpa&selectedSellerId=0&adid=22222222228235688018&wl0=&wl1=g&wl2=m&wl3=279309373093&wl4=pla-466455710774&wl5=9059806&wl6=&wl7=&wl8=&wl9=pla&wl10=8175035&wl11=online&wl12=791962407&wl13=&veh=sem

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JohnRussell
Woonsocket, US
Send a message
Feb 10, 2013 10:10 pm EST

my friend got the shaft. i would never trust these people

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wasted.time
Providence, US
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Feb 10, 2013 9:54 pm EST
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holding a check for 2 weeks before shipping. seems way to long. if they cant get the damn funds in 3 to 5 business days then something isnt right. i cancelled my ###... cant bid while they hold your check, actually i can buy less expensive elsewhere and its gold yes GOLD nor 925 silver plated with gold. maybe they are a legit company but i dont care if they are. 2 weeks is ###. in these days when the technology is as far as it is, they know the money is there very quickly. i asked my bank.

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A.Greer
Loveland, US
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Sep 08, 2010 9:51 pm EDT

I must side with policeauctions.com. I'm currently a prospective purchaser looking for good auction resources and I came across the site policeauctions.com. As soon as I typed "policeauction.com review" into my search engine, a review from the Better Business Bureau (BBB) came right up. They've been operating since 2003 and they have an A+ rating... yes an A+ rating... you can check it for yourself at the BBB website. Keep up with the great customer service policeauctions.

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thecompanyresponse
US
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Nov 17, 2009 1:36 pm EST

This is an official response from the company to clear up misinformation on smear blogs like this. Anyone who wants to verify our phone number as working simply needs to call it. The toll-free number is listed on the top right of the site. We don't sell fake diamonds or fake items. We sell over 10, 000 items per month and wouldn't last 5 minutes in business if the items weren't real. The person complaining about thinking we were affiliated with the government obviously ignored the notice at the bottom of every page. Bottom line is we don't misrepresent anything and these complaints are ridiculous.

If someone does have a problem with purchase or anything else regarding our site, we are very consumer friendly and easy to reach via the toll-free number. You can talk to a live human. We publish our auction notices and disclosures page, which fully explains what happens with a purchase should something go wrong, ie lost item, wrong description etc. Mistakes occasionally happen, as they do in any business, but when they do we stand behind the customer 100%. If you have questions, please call us, we are happy to help you.

RainingStars
RainingStars
Gladstone, US
Send a message
Jul 18, 2018 11:06 am EDT
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Replying to comment of thecompanyresponse

What I'd like to know is, if your Jewellery is "Fake" then why are the items I bid on, and won valued at between 14 to 42 times more than my Bids?

I've won 8 Bids, so far, and I've taken all 8 items, to 2 of my Jewellers. Every piece is REAL, and even though the 2 Jewellers quoted different Values, to the Items, all of them are valued at way more than I bid, on them! Seems kinda funny that these "Fake" items are worth more than my Bids...Like my Tanzanite Ring...My Bid was $39.00 and it's valued at between $1500.00 to $1625.00, according to the 2 Jewellers I took it too. I think, if it had been "Fake" both Jewellers would have told me so, but neither one of them did. I trust these 2 Jewellers, and have been doing business with both for many years. If they tell me something is Real, I believe them!

I'll continue to Bid on items, on PoliceAuctions.com, 'cause I haven't been steered wrong yet!

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smms
US
Send a message
Aug 14, 2009 12:59 am EDT

After thoughts happen for a reason.
I thought I was using a police sight that I saw on TV about a week ago & proceeds go back to a national police fund.
Proceeding without hindsight, I saw the auction put in a few bids & also advanced to a payed sub.
When I began to see multiply idem.s & also a second response on a lost bid, I smelled a scam.
Called credit card/contacted pay pal etc. within hours & plan to proceed with action regarding Vortal Group, Inc., Misrepresentation of a National Police org.

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10:12 am EDT
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PoliceAuctions.com scam

I have placed at least 20 or more bids on items that were supposedly seized from police/government raids and siezures. On every item, I was not the high bidder, but was sent an email with a second chance offer to buy this item at a higher price. Every email says that another one of the itmes had been located and was for sale to me at this higher price. Since when do police/government seizures include multiple jewelry items exactly alike? This is a scam website that peddles items in an auction setting when really they are expecting a certain price for an item, when they don't get it, they offer you a "second chance" buy. SCAM!

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samkppl@yahoo.com
US
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Sep 24, 2017 5:25 pm EDT
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Stay away from this site. Unethical nature and should be reported to BBB. You have much better sites to spend your time!

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samkppl@yahoo.com
US
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Sep 24, 2017 5:23 pm EDT
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Agree this site is a scam. They use Police Auction title which is untrue and sell items which are not the price the merchandise is worth. You never receive a confirmation of a ship date.

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can4tex
US
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Jul 07, 2013 8:25 pm EDT

Looks like a fraud. Customer support is not answering all types of mail.
Shipping is not only overcharged but also misleading. They post one S@H before a payment and post $10 more after a payment was submitted.
Better to stay away.
All the best.
can4tex

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taxbratsteph
Farmington, US
Send a message
Jul 06, 2013 11:01 pm EDT

I am very happy I found this page. I did bid on two items and won. I did not pay much thank God. I am worried now and I won't bid no more. I have seen some of the rings that are retail 13, 000.00 go Fo 6 or 7 hundred dollars. I did also see a episode of Beverly Hills Pawn where a lady purchased a bracelet on the police auction site but not sure which one. It was a Cartier and she paid 25.00 it was real worth 25, 000.00 they gave her like 12, 000.00 so I don't know. I will do better research next time.

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Cril38128
Memphis, US
Send a message
May 19, 2013 1:44 pm EDT

Same with atauction.com. It's probably the same company using various names to scam people. Shipping at atauction.com is 11.95 and if you return the item you have to pay to return it . So both theses companies are a fraud and scam.

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Really, Really Dissapointed
Onsted, US
Send a message
Mar 08, 2013 7:33 am EST

I bought a few items of which 2 were definatly not described as they posted them. The ring is a 50/50, but the stone is definatly flawed with lots of dirt or whatever in it. I will be taking my items to a jeweler to see if they are real and try to get a cost. I know one thing for absolute sure though, when they say their are diamonds in an item, trust me when i say it looks more like glitter then anything. Very hard to beleive there actually diamonds. As of the sterling silver or gold however is real because Im allergic to fake jewely and I have not broke out yet. And the shipping is ridiculous! Also i think they have a 15% restocking fee which in my case i think they should be sending me for advertising a peice of jewelry that is not what they are sending you. I learned a lesson and now I am going to get my money back one way or the other and buy my 17 month old daughter what she needs.

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primalfear
US
Send a message
Feb 10, 2010 3:14 pm EST

They are scammers...they make sure they overcharge for shipping to make up for the price. I mean they sent me an item that cost 12.95 for shipping that cost them $3 to ship...total BS and as for them thinking its a smear blog...screw them...shipping prices alone are a flippin scam and a half.

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redwolf
Holland, US
Send a message
Nov 25, 2009 2:58 pm EST

I asked the customer service at policeauction.com where they got their items because I wondered the same thing. They indicated that they have contracts to liquidate merchandise. The auctions are not really police auctions they are run by Vortel Inc. However, when I was sent the wrong item (which was damaged also). I was told to return it and they would send another. I had to pay to ship back the damaged and incorrect item sent to be by THEIR MISTAKE. So I did that. I wait a couple of weeks and see that they have received and processed my item. I also notice 3 of the same items going up for auction while I am waiting for my replacement. I finally call them and they say they don't have anymore so they will just refund it. After I questioned them further, the customer service person said well, we have 3 more on order so we will get more. They ended up just refunding my original bid and shipping. I think they just didn't want to spend the money to ship me my item. So I did not receive the item I bid on and it cost me an extra $12.95 for nothing. I have since seen 2 other of the same items going up for auction. So they did have them.

You need to be very careful when bidding on this site. They seem to have good bargains but they tend to send items that are not as described, the wrong item, or damaged items. (This has happened to me several times now.) You will then have to pay to send the damaged or wrong items back and at best get a refund for the original bid.

I can't say if the items being sold are genuine yet, but I am checking that out as well.

It would have to be a very, very good bargain for me to chance bidding again.

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thecompanyresponse
US
Send a message
Nov 17, 2009 1:39 pm EST

This is an official response from the company to clear up misinformation on smear blogs like this. Second Chance Offers on similar inventory are often priced higher than the auction and this is disclosed in our terms of service. If you don't win at auction, it's because you didn't bid enough. If you bothered to read the terms or to call us for an explanation, you would know this. Bottom line is we don't misrepresent anything and these complaints are ridiculous.

If someone does have a problem with purchase or anything else regarding our site, we are very consumer friendly and easy to reach via the toll-free number. You can talk to a live human. We publish our auction notices and disclosures page, which fully explains what happens with a purchase should something go wrong, ie lost item, wrong description etc. Mistakes occasionally happen, as they do in any business, but when they do we stand behind the customer 100%. If you have questions, please call us, we are happy to help you.

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11:03 am EDT
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PoliceAuctions.com rip off

Well, I bought a 14K white gold ring with 16 diamonds that was supposedly worth an estimated $2000. I won the bid for it at $400.
I later went to sell it after a few months, and the most that I could get for it was $25. The lesson that I have learned is the fact that if you don't know anything about jewelry, stay away from these type of items. I don't know about the rest of their products, but you will notice that this site mainly sells jewelry. I was surely pissed off!

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winks 18radius
18radius drive old beach tasmania 7017, AU
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Oct 11, 2023 6:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I OWN RED RUBY RING 4187561 AND GARNET 4180649 TOPAZ RING 4178655

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J_olsenn411
Brisbane, AU
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Apr 11, 2023 5:44 pm EDT

Agreed. There are many dodgy things they do.

First, if the big happens to be low, they just keep extending the time out indefinitely until they get top dollar. That’s not the bidders fault, just how it is, yet we miss out.

Second, is they let you buy x amount, but without sending anything, they will only refund a portion. I ended up with 1/3 of what I spent and I received nothing. They threw me off and canceled everything and took everything for reason I don’t have any idea about.

I never received anything so I can’t say on anything on that front, but gauging the way they operate, (no authenticity certificates is a huge one), I’d say they are there to make as much out of you as they possibly can, with pictures off the internet or catalogs.

My suggestion, strongly, is stay away, if it looks to good to be true, in this case, is most certainly is.

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Christina Jarden
US
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Jan 22, 2023 6:30 am EST

Wish I had read this site before I purchased these 2 fake rings...The 3 diamond ring was different from the picture and a fake. Same with the ruby ring. I guess I'm wanting a refund, but should I bother with the costs of sending them back?

So disappointed as had been saving hard for a while to purchase these items only to be disappointed...

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Maureen Pfannmuller-Huff
US
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Jul 01, 2022 9:02 pm EDT

All jewelry I purchased was substandard garbage.

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Sleefeet
AU
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Sep 18, 2019 1:45 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

You sent my package via ups.Adress:Terry Gillan 1336 Bunya Hwy Dalby 4405 Queensland Australia.But when it reached Sydney you had it returned to you.Why?
My email address isTerry.M.Gillan@gmail.com
Regards
Terry Gillan
Tracking no 1Z923Y6VDH92973839

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Terry Clarkin
US
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Aug 24, 2019 5:48 pm EDT

I purchased a ring from police auctions. They got their money but I never got my merchandise. Tried to contact and email was undeliverable and phone number would not connect

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Danille Rakes
US
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Jun 01, 2019 1:47 pm EDT

Omg i cannot believe how many comments have horrible spelling. Also if you read completely through ALL of the rules and regulations you would have known some of these things before ever bidding or paying. THE RED PRICE IN RIGHT CORNER IS NOT AN APPRAISAL PRICE OR VALUE PRICE! It is the rip off buy direct without bidding price. Also the pictures you see are not always or at all the item. Read the rules and you will see that. As with any auction you are bidding at your own risk. I mean if you want surety go to a jewlery store or local auction where you can see face to face who and what youre dealing with. There are real police auctions and estate auctions divorce auctions etc etc etc. In damn near every city in usa. Not sure about other countries. Not attacking anybody just trying to state facts. If these people have scammed you. Always contact BBB or any other organization that handle complaints. I think FBI even handles some internet scams. Please guys n girls ALWAYS ALWAYS ALWAYS READ THE FINE PRINT BEFORE EVER GIVING MONEY UP. ESPECIALLY CREDIT CARD AND PERSONAL INFO. THE FINER AND SMALLER THE PRINT THE MORE YOU NEED TO READ WHAT UT SAYS. THATS A SCAM MOVE TO MAKE YOU THINK ITS NOT IMPORTANT WHEN IN FACT ITS THE MOST IMPORTANT. And look up reviews on any site before using. God bless everyone and hopefully that info helped someone. Also i would look up the name brands like Daliglio, Akimo, mirolano etc. They were all attached just to that site. There were some on ebay but i would bet that they got them at that site and reselling. If they were fine jewlery pieces it would show other places it was sold. So i knew thats not right. So common sense says somethings not 100% with them. I have 5 bids waiting payment but i refuse to give them a dime. So thank you to all the people who leave reviews on their experience with any site.

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ShayRenee Parkerson
US
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Nov 09, 2022 12:14 am EST
Replying to comment of Danille Rakes

To the “Karen” commenting on People’s misspelled words. Proofread and make sure your post is 100% perfect before you comment on other’s misspellings. I’m not attacking you, just like you claim to not be attacking them, just stating facts, again just like you, Karen. lmao. People like you crack me up, all high and mighty, coming out of your lane when you should stay tight in your own lane. No one called for you to give your dumb opinion so sit down and shut up Karen! Oh and if you can’t understand my tone, I AM attacking you and you disgust me! You are no English major obviously!

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Davidfoxindy
US
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Nov 27, 2018 12:59 pm EST

Try some of the sellers at ebay.

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kb8bc0
Lincoln, US
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Nov 02, 2018 4:51 pm EDT

Well folks have bid on several pieces and have won a few. Waiting for product now. I did not bid on the strike through number as that is in my opinion truly realistic. I bought pieces because I liked them and I bid only what I would want to pay. Shipping is a bit high but I knew that even before I paid. I read many of these reviews and not only are the badly written but it does seem those folks were looking for the greatest deals of their lives. May feel differently when I get my items.

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Adrien Patterson
US
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Jul 22, 2017 3:14 pm EDT

Always remember a 1ct. Diamond as a whole is worth more to a Jeweler then 1ct. In a 120 little diamonds .
What you buy here are real diamonds if the item days. (The Clarity is just crap lol) you can sit and wait for the better stuff but never seen a (A) grad diamond, best I've seen is s1ish... I've been doing this for a while now and I can truly say it's just as good a quality as the fake $3, 000 ring you buy that Samuel Jewelers that has a cubic zirconium Stone in the middle don't believe me go check for yourself if you want to check and see if they're real diamonds by a real diamond tester 14 bucks on Amazon

Frequently asked questions (FAQ) about PoliceAuctions.com customer service
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Is PoliceAuctions.com a legitimate website?

Yes, PoliceAuctions.com is a legitimate website that offers auctions of seized and unclaimed property from law enforcement agencies.

Is it safe to buy from PoliceAuctions.com?

Yes, it is generally safe to buy from PoliceAuctions.com, as they are a reputable company that has been in business for many years.

Can you get good deals on PoliceAuctions.com?

Yes, it is possible to get good deals on PoliceAuctions.com, as the items being auctioned are often sold at a discount compared to their retail value.

How do I know if a PoliceAuctions.com listing is authentic?

PoliceAuctions.com verifies the authenticity of all items before they are listed for auction, so you can be confident that what you are buying is genuine.

What types of items are sold on PoliceAuctions.com?

PoliceAuctions.com sells a variety of items, including jewelry, electronics, vehicles, and other miscellaneous items that have been seized or unclaimed by law enforcement agencies.

Are the items sold on PoliceAuctions.com new or used?

The items sold on PoliceAuctions.com can be either new or used, depending on their condition at the time they were seized or unclaimed.

How do I bid on items on PoliceAuctions.com?

To bid on items on PoliceAuctions.com, you will need to create an account and register for the auction. From there, you can bid on the items you are interested in.

Is there a guarantee on items purchased from PoliceAuctions.com?

No, there is no guarantee on items purchased from PoliceAuctions.com, as they are sold as-is.

Can I return items purchased from PoliceAuctions.com?

No, returns are generally not accepted for items purchased from PoliceAuctions.com.

How long does it take to receive items purchased from PoliceAuctions.com?

The shipping time for items purchased from PoliceAuctions.com can vary depending on the item and location, but typically takes 1–2 weeks.

What payment methods are accepted on PoliceAuctions.com?

PoliceAuctions.com accepts payment via credit card and PayPal.

Is there a buyer's premium on PoliceAuctions.com?

Yes, there is a buyer's premium on PoliceAuctions.com, which is typically a percentage of the final sale price of the item.

Can I see the items in person before I bid on PoliceAuctions.com?

In most cases, it is not possible to view the items in person before bidding on PoliceAuctions.com, as they are stored in secure facilities.

Is there a customer service department for PoliceAuctions.com?

Yes, PoliceAuctions.com has a customer service department that can be reached via email or phone.

Can I sell items on PoliceAuctions.com?

No, only law enforcement agencies are authorized to sell items on PoliceAuctions.com.

How long has PoliceAuctions.com been in business?

PoliceAuctions.com has been in business since 1999.

Is PoliceAuctions.com affiliated with law enforcement agencies?

Yes, PoliceAuctions.com partners with law enforcement agencies across the country to sell seized and unclaimed property.

How does PoliceAuctions.com ensure the safety and security of its users?

PoliceAuctions.com uses encryption technology to protect users' personal and financial information, and all transactions are monitored for fraud.

Overview of PoliceAuctions.com complaint handling

PoliceAuctions.com reviews first appeared on Complaints Board on Jun 3, 2009. The latest review I won a auction and paid for it but did not receive it. was posted on Jan 27, 2025. The latest complaint misleading bidding practice was resolved on Nov 03, 2014. PoliceAuctions.com has an average consumer rating of 2 stars from 49 reviews. PoliceAuctions.com has resolved 8 complaints.
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  1. PoliceAuctions.com Contacts

  2. PoliceAuctions.com phone numbers
    +1 (714) 556-4900
    +1 (714) 556-4900
    Click up if you have successfully reached PoliceAuctions.com by calling +1 (714) 556-4900 phone number 0 0 users reported that they have successfully reached PoliceAuctions.com by calling +1 (714) 556-4900 phone number Click down if you have unsuccessfully reached PoliceAuctions.com by calling +1 (714) 556-4900 phone number 0 0 users reported that they have UNsuccessfully reached PoliceAuctions.com by calling +1 (714) 556-4900 phone number
    Customer Service
  3. PoliceAuctions.com emails
  4. PoliceAuctions.com address
    3182 Pullman St, Costa Mesa, California, 92646, United States
  5. PoliceAuctions.com social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
PoliceAuctions.com Category
PoliceAuctions.com is ranked 75 among 296 companies in the Jewelry and Watches category

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