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They wasted my time, twice

Complaint Rating:  100 % with 15 votes
100% 15
Contact information:
United States
Ordered an item from Walmart.com that was sold by Plumstruck. Rec'd notice from Walmart that the order was canceled, no reason why. Then rec'd notice about same order from Hayneedle.com, apparently they are the same company as Plumstruck. I've had a previously negative experience with Hayneedle, also bad customer service and communication. Apparently they don't want my money, so I'll buy the item elsewhere! Very strange and they wasted my time, twice!!
Complaint comments Comments (9) Complaint country United States Complaint category Online Scams


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N  11th of Apr, 2012 by    +1 Votes

Plumstruck.com - These people LIE about having items in stock and the refuse to cancel an order
United States

These people LIE about having items in stock and the refuse to cancel an order. DO NOT BUY FROM THESE CRIMINALS!!
N  5th of Jun, 2012 by    +1 Votes

Plumstruck.com - They don't care about their customers
United States

They don't care about their customers. They sent my item with free shipping, but when I returned it, it cost me $50 to ship it back via ground freight. Something is wrong here. So now I am out $50. Will never buy from Plumstruck again!!
N  21st of Sep, 2012 by    +1 Votes
they charged me 2times shipped at 7.99 to ship 2 little fake fish tank plants, , thats 16.00 for a 2lb box when I returned item they refused to give me back my shipping charges, , and out another 8 to ship back to them with return receipe
A  21st of Sep, 2012 by    0 Votes
false advertising as far as the aquarium plants, , they make you believe they are real and they are cheap plastic 7.99 shipping what a joke this company is, , and they advertise on walmart.com but walmart wont stand behind the sale of this rip off company
N  2nd of May, 2014 by    +1 Votes
I ordered a shower curtain - scene a beautiful blue sky with white clouds - but it was defective -- should not have passed inspection.
Two of the buttonholes for holders were not good -- one was at the very top edge - with just a few threads - the other had part
of the curtain caught in half the stitches. I sewed the top of one -- the other, I used a seam ripper to take out part of the stitches - which
left a rip in the curtain --which I stitched. The fabric is good - the color nice -- but I had bought to hang at a vacation rental cabin and
am just not happy with this product.
A  24th of Jul, 2014 by    0 Votes
They are very hard to return items. Don't ever order anything from them.
As for Walmart, where I made the online purchase, they were no help either
N  18th of Jul, 2015 by    -1 Votes
Do NOT buy from this company!!! AND - SHAME ON WALMART FOR SELLING THEIR PRODUCT!!! I did NOT receive what I ordered! They sent something similar BUT IT COST MORE TO RETURN THEN THE ITEMS COST!!! HORRIBLE - HORRIBLE COMPANY!!!
A  17th of Dec, 2015 by    0 Votes
I ordered two of the same item from Walmart.com and was charged for both items. Plumstruck notified me that although I ordered and paid for two items, they were going to send only one of those items because Walmart notified them of one instead of two. Plumstruck looked at my order and admitted that I had ordered two, but would only send one. So, I asked them where my other $49.99 was and they told me to take it up with Walmart. When I contacted Walmart, they washed their hands of it and sent me back to Plumstruck. One of these ignorant companies have my money and refuse to return it. Plumstruck or better yet, Dumbstruck can't seem to fulfill a simple order of two items. They are absolutely incompetent and deserve to go under.
N  21st of Apr, 2017 by    0 Votes
I am currently having an issue with plum struck. Told me 2 weeks ago my order would arrive by the 4/24. got a note from amazon saying will not arrive by 4/24 and don't know when they will arrive. How can AMAZON have these people as vendors?? Read the complaints on these people. They are out of their league!!! Shame on Amazon for not cutting them loose.

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