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Pep Boys / don't use them

1 United States
Contact information:

About a month ago I went to a PepBoys store to buy an K&N air filter for my JEEP because a friend told me about its efficiency. I got the air filter and place it in my JEEP. Some weeks past and I buy another for my BMW and I notice it is purple so I ask the attendance in Advance auto if all K&N filters are purple? He said yes. I told him that I got one from PepBoys and it was white. He said that some body has change the filter and placed it in another box. So I went to the Pepboys store and they told me that since I throw away they receive and did not complain in time they could not help me. I ask to speak to the manager but he has been away from the store for some weeks now, so the assistance manager has my name written down so the manager will call me. After two weeks I am still waiting. This store is in Puerto Rico on highway 167, Bayamon.


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